Sr. Account Manager, Internal Communications - Storied Strategic Consultancy

Title : Senior Account Manager, Internal Communications

Location : Chicago, IL (Hybrid)

Salary : Above industry average

Years of Experience:

5-7+

An award-winning internal communications and leadership consultancy is seeking an

experienced Senior Account Manager to join its Chicago team. This is an exciting opportunity

for an agency communications professional to deepen their expertise across internal, leadership, change, and strategic communications while working alongside seasoned industry experts. You will lead client projects, develop and implement strategic communications programs, and build trusted relationships with leading organizations while continuing to expand your skills in a highly specialized area of communications.

The company is a leading internal communications and leadership consultancy helping

organizations solve complex business challenges through strategic communication. For more

than 25 years, the firm has partnered with Fortune 500 companies and major organizations to

strengthen internal communications, navigate transformation, engage employees, and improve

leadership effectiveness. Its expertise spans internal, change, leadership, and culture

communications, with a senior team that connects communications strategy directly to business

outcomes.

As Senior Account Manager, you will lead projects and internal communications programs while

serving as a trusted partner to clients and colleagues. You will develop strategic communications plans, craft compelling messaging, manage multiple assignments and deadlines, and take ownership of workstreams from strategy through execution. The role offers significant exposure to internal and leadership communications and is particularly suited to an agency professional looking to build specialized, career-advancing expertise while working with some of the industry's leading practitioners.

The Role:

Lead client projects and implement internal communications programs, taking ownership and accountability for workstreams and deliverables while ensuring work is delivered to a high standard and against tight deadlines

Develop and implement strategic communications plans and compelling messaging that help clients communicate effectively with employees and leaders, adapting approaches across both emerging technologies and traditional communications channels

Deliver exceptional client service by building strong, lasting relationships, anticipating client needs, developing trusted partnerships, and becoming a reliable go-to resource for clients and internal team members

Manage multiple assignments simultaneously in a fast-paced agency environment, bringing a strong sense of urgency, excellent time management, and a proactive, action-oriented approach to client and team priorities

Collaborate closely with colleagues and clients to strengthen internal, corporate, leadership, and strategic communications programs while continuously developing specialized expertise and identifying opportunities to improve communications effectiveness

The Ideal Candidate:

5–7+ years of relevant corporate communications experience, particularly across internal and leadership communications, with agency experience in internal communications, corporate communications, and/or strategic communications

Demonstrated experience leading projects, developing and implementing communications plans, creating compelling messaging, and delivering high-quality communications programs for clients

Exceptional client service and relationship-building skills, with the ability to anticipate needs, establish strong rapport, take ownership of deliverables, and become a trusted partner to both clients and colleagues

Strong organizational and time-management skills with the ability to manage multiple assignments, perform under tight deadlines, and bring a proactive, get-it-done mindset and strong bias for action

We partner with organizations that understand the importance of building diverse, equitable, and inclusive workplaces.

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