Senior Conversation Designer — AI, LLMs & CX Strategy

JPMorgan Chase is seeking an Experience Design Senior Associate for the Chase Digital Assistant Team in New York. You will shape user experiences by applying advanced experience design principles, collaborating with cross-functional teams to create inclusive, accessible solutions that align user needs with business goals.
You will contribute to AI innovation for the in-app virtual assistant, focusing on language models (NLU/LLMs) and user-centered storytelling to translate design vision into

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