Customer Marketing Manager, AWS Marketing, Global Customer References Program

Customer Marketing Manager

As a Customer Marketing Manager, you will own the end-to-end lifecycle of customer storytelling — from discovering and vetting customer success stories against strategic criteria to amplifying them across marketing channels for maximum impact. You will work cross-functionally with product marketing, industry marketing, PR, content teams, campaigns, demand generation, and account teams to ensure strategic alignment and high-quality storytelling at scale. The ideal candidate has a passion for customer-centric storytelling, the ability to transform complex technical concepts into compelling narratives, and experience building and improving scalable mechanisms to deliver results. A proven track record of managing cross-functional content programs and influencing without direct authority is essential.