Marketing Coordinator

Marketing CoordinatorThis is an on-site position based in Coachella, CA. Remote work is not available, and relocation assistance is not provided.SummaryThe Marketing Coordinator supports the day-to-day operation of the guest service, player development and marketing teams. The position works closely with the above teams to meet marketing and guest service objectives while ensuring GOLDEN Service.ResponsibilitiesWorks closely with player development and marketing team in developing, building and executing promotions and coordinating VIP eventsWorks out of The Club as needed as a Guest Service LeadCommunicates with marketing vendors to resolve system issuesUses problem-solving skills to find or create solutions to issues related to promotions, marketing systems and customer relations.Manages incoming guest communication to the marketing departmentRuns the Augustine Casino social media accountsInforms leadership of competitors' marketing and social media initiativesProvides outstanding customer service to all guests and team membersCoordinates with all internal departments as necessaryPerforms other related duties as assigned by marketing leadershipNoteThis description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position.If none of the applicants should meet the stated qualifications, applicants whose education and experience are less than the stated requirements, may be interviewed and hired provided the applicant hired submits a formal written training plan within (30) thirty days which can be completed within a reasonable time agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program, will be discharged upon failure to complete the specified training as so scheduled.Indian Preference PolicyPreference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application, if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates.Equal Opportunity EmployerWithin the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non-merit factors.Skills/AbilitiesExcellent communication and presentation skillsAbility to work flexible schedule including evening, weekends and holidays as needed during peak business timesStrong guest service, public relations and interpersonal skillsTechnical proficiency and knowledge of Microsoft applications, especially ExcelAbility to create engaging and relevant content (text, images, videos) tailored to different social media platforms.Skill in curating and repurposing existing content based on our brand's voice and tone.Proficiency in managing and scheduling content across various social media platforms.Experience in community management and responding to comments and messages.Must always be aware of competitors' marketing and social media initiativesStrong sense of urgency and ability to thrive in a fast-paced environmentStrong organizational skills; must be able to multi-task and prioritizeMust have exceptional grammar, writing and proofreading skillsAble to obtain and retain gaming license through the Augustine Gaming CommissionQualifications/Education/ExperienceGuest service experienceProject management experienceSocial media management experienceCollege degree preferredCasino management systems experience preferredMust be able to successfully pass a pre-employment drug screen and background investigationMust be able to obtain and retain a gaming license through the Augustine Gaming CommissionPhysical Demands/Work EnvironmentMust be comfortable working in front of a computer as well as spending long periods of time on your feet on the casino floorMust be able to lift and periodically carry up to 25 lbsMust be comfortable presenting in front of an audience