Marketing Technology Sr. Specialist

About the Role
We are seeking askilledMarketingTechnologySystems SeniorSpecialist,who is the primary owner of day-to-day administration across the Marketing Technology(MarTech)stack. This role isresponsible for keeping every MarTech platform running, every integration healthy, and every data flow accurate.

In thisexecution-first, technically demandingrole,you'llbe the person in the systems every day – configuring, monitoring, auditing, and fixing. Most platform administrators go deep in one system; this role goes deep across the connected stack, includingPardot, Salesforce, ABM tools, analytics, and the integration layer between them. The measure of success is not whether each tool runs correctly in isolation; it is whether data moves accurately and completely across allsystems, and whetherissues are caught and flaggedbefore they become bigger problems. Join our team and make a difference!

Location
Hybrid in Austin, TX. In the office 3 days per week (Mon, Tues, & Thurs).

We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OH, OR, TX or VA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

What You’ll be Doing

Platform administration

Manage day-to-day accessand role-based permissions, for Marketing, across all Marketing platforms; provision and deprovision users promptly &maintainan access log

Configureandmaintainmarketingstack: field mappings, object relationships, workflow logic, and automation settings

Monitor platform health daily: uptime, sync errors, API rate limits, workflow failures, and broken automations – defined response SLAs by severity level

Assistin managingvendor relationships for all stack tools

Review platform release notes on each vendor cycle; evaluate new features for adoption and brief the team on relevant changes before they roll out

Integration health/data flow (across theMarTechstack)

Own andmaintainthe integration map ofMarTechsystems: active connections between platforms, the direction of each flow, sync frequency, field mapping, data dictionary

Monitor integration layer daily – native connectors, iPaaS middleware, and custom API connections– including error logs

Enforce data flow standards: field naming conventions, ID resolution logic, deduplication rules, and sync cadence for every system pairing

Proactively audit broken syncs, silent failures, and data discrepancies between systems

Evaluate all proposed new tool integrationsusing a pre-defined checklist

Stack governance & tech debt

Maintain the definitiveMarTechinventory

Contribute to quarterly stack audit: pullutilizationdata, flag underused licenses,identifyredundant tools

Gate new tool procurementper pre-defined governance checklist

Attribution & tracking infrastructure

Maintainthe UTM taxonomy:maintainthe naming convention documentation, enforce it across campaigns and vendors, and audit UTM compliance on a monthly cadence

Manage tracking tag configuration across the website and landing pages

Partner with the analytics team to resolve data quality issues surfacing in attribution reporting

Testing & Quality Assurance

Maintain and execute a pre-deployment QA checklist for all platform changes

Own regression testing after platform updates or vendor-released changes

Conduct end-to-end testing of new integrations and automation workflows prior to launch

AI-assisted operations & tooling

Use AI tools (e.g., LLM assistants or features within the stack) to accelerate day-to-day operational tasks; design andmaintainlightweight AI-assisted workflows where they reduce manual effort or improve consistency

Other duties as needed

About You

Bachelor's degree or equivalent practical experience in a technical or marketing discipline

3-5years in Marketing Operations role, specifically focused onMarketing Technology or Systems Administration

Proficiencyworking withand administeringthe following:Marketing Automation Platform (MAP)(Pardot, Marketo,Hubspot),CRM(Salesforce.com), iPaaS tools (Workato, Tray.io, ABM platforms (6sense,Demandbase), content intelligence tool (PathFactory)

Exposure and understanding of global compliance regulations (GDPR, CCPA, CASL)

Demonstrated ability to use AI tools (ChatGPT, Claude, or equivalent) to meaningfully accelerate operational work

Additionaltechnology experience with content enablement platform (Highspot),webinartechnology (BrightTalk, or Zoom events), event technology (BizzaboorSwoogo), and/or web analytics (Google Analytics orSnowplow)

Experience designing prompt-driven workflows or AI-assisted automations in an operations or systems context

You align with our values Curiosity, Integrity, Kindness, Humility, & Builders and are committed to creating an environment where these values flourish in our teams

About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love
We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

Additional Information
This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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