Grüns is seeking a Community CX Manager to own customer voice, manage escalations, and shape our brand's community experience across emerging brands. You’ll partner with Product, Ops, and Legal to turn feedback into action, while maintaining a distinctive voice for each brand.
This fully remote role reports to the Director of CX and participates in biannual in-person off-sites. You’ll surface customer sentiment from Trustpilot, BBB, and Junip, drive improvements, and help scale our community
#J-18808-Ljbffr
Remote Community CX Leader for Emerging Brands
Grüns · Multiple locations · Remote ·
- Pay:
- 90.000 - 100.000
- Job type:
- Full Time