Marketing Operations Manager

Marketing Operations Manager

The Marketing Operations Manager plays a key role in connecting marketing strategy, campaign performance, department resources and operational systems for the Marketing & Communications department.
This position helps ensure marketing efforts are aligned with attendance and revenue goals, thoughtfully prioritized and supported with the right resources. Working closely with the vice president, internal teams and agency partners, this role brings structure and visibility to campaign planning, budget management, workflow and performance reporting.
You will manage the department's annual operating budget across paid media, creative production, agencies, contractors and vendor spend. You will also build and maintain the systems, dashboards and workflows that help the department stay focused, coordinated and responsive to changing priorities.
This role supervises marketing execution staff and helps guide the work of agency partners, contractors and vendors.
Job Class: Full Time Hiring Range: $108,000 - $112,000/year
What You'll Own

Annual marketing budget stewardship, including forecasting, pacing, allocation, reallocation and reporting
Campaign and project prioritization and sequencing across marketing initiatives
Revenue and attendance performance management in partnership with internal teams and agency partners
Campaign performance reviews, dashboards, reporting and optimization recommendations
Workflow standards, approval gates, SOPs and project management systems as the single source of truth for campaign planning and execution
Agency and vendor relationships, including scope, performance expectations, reporting cadence and accountability
Cross-functional alignment with revenue-generating departments, leadership and internal project teams
Supervision, direction and development of marketing execution staff
Recommendations to the VP on tradeoffs, budget constraints, resource capacity, timing and revenue risk
Minimum Qualifications/Requirements

8+ years of experience in marketing operations, performance marketing, revenue-focused marketing or integrated campaign management
Proven experience managing budgets of $1 million or more tied to revenue, attendance, paid media or performance outcomes
Strong understanding of paid media, campaign strategy, marketing analytics, integrated campaign planning and budget optimization
Experience building dashboards, analyzing data and translating insights into clear decisions and action
Experience leading cross-functional initiatives, managing competing priorities and enforcing workflow discipline across teams
Preferred Qualifications

Advanced proficiency with project management tools, campaign reporting, dashboards, spreadsheets or analytics platforms
Experience managing direct reports, media agencies, performance agencies or agency contracts
Experience making prioritization decisions when resources, timelines and stakeholder expectations compete
Strong judgment, direct communication and the ability to make decisions with incomplete information
Ability to hold internal teams and external partners accountable to outcomes
Commitment to inclusion, collaboration and a healthy team culture
What Makes Someone Successful in This Role

You understand the big picture and can build the system that makes it work.
You are comfortable with budgets, data and performance conversations.
You can help the team prioritize the highest-impact work and say no, not yet or not this way when needed.
You set expectations, document decisions, communicate tradeoffs and help people understand what matters most.
You provide direction, feedback, coaching and accountability in a way that supports both performance and team trust.
DMNS Core Values

We love science.
We are curious, creative, and playful.
We cultivate relationships with each other, diverse communities, the environment, and for our future.
We think critically and act with empathy.
Perks of Working at DMNS

Click HERE to learn more about the benefits package offered to DMNS staff.
The Denver Museum of Nature & Science is an equal opportunity employer. The Museum is dedicated to the goal of building a culturally diverse staff committed to serving the needs of all our visitors, and we encourage applications from individuals of all backgrounds.