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Transportation Escalations & Customer Experience Lead

Amazon · Atlanta, GA, USA ·

Pay:
56.000 - 97.000
Job type:
Full Time

Amazon is seeking a skilled professional in Atlanta, GA to support Customer Delivery Excellence through governance, reporting, and escalation resolution. The role focuses on driving on-time delivery and improving customer experience by analyzing data and coordinating with multiple internal and external partners.
The position requires a Bachelor's degree and strong Excel skills, plus 2+ years in program or project management and 3+ years in operations or related fields.

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