ACTT Regional Manager

Scheduled Weekly Hours: 40 Schedule: Monday - Friday (8:00 am - 5:00 pm) Pay Range Minimum: $74,880.00
Education

We're Looking for: Masters: Human Services (Required)
Certifications

Drivers License (Valid) - USA
Licensed Clinical Mental Health Counselor (LCMHC) - State Board of Licensed Professional Counselors
Licensed Clinical Social Worker (LCSW) - State Social Work Certification and Licensure Board
Licensed Marriage and Family Therapist (LMFT) - State Marriage and Family Therapy Licensure Board
Experience

We're Looking For: Experience in a leadership role within an ACTT or similar community-based setting | 1 Year | Required
Experience working in Behavioral Health | 3 Years | Required
Minimum Qualifications

Minimum of 3 years of experience in behavioral health services, with at least 1 year in a leadership role within an ACTT (or similar) community-based setting.
Master degree in a Human Services field (such as social work, psychology or counseling).
Full Licensure by the governing boarding regulating a human service profession as one of the following: Licensed Clinical Mental Health Counselor (LCMHC) Licensed Clinical Social Worker (LCSW) Licensed Marriage & Family Therapist (LMFT).
Job Description Summary

The ACTT Regional Manager provides direct support, supervision, and oversight to ACTT Team Leads across multiple teams. This field-based role is essential in ensuring the effective operation of ACTT programs by monitoring compliance, offering leadership guidance, and stepping in as an acting Team Lead when vacancies occur. The ACTT Regional Manager participates in daily team meetings, ensures Team Leads meet their responsibilities, and supports training, quality assurance, and continuous program improvement efforts under the direction of the ACTT Director of Operations.
What You'll Do

Supervision & Leadership Provide clinical and administrative oversight to ACTT Team Leads, ensuring they effectively manage their teams and maintain program integrity.
Act as an interim Team Lead during vacancies to ensure continuity of services and team stability.
Support hiring, onboarding, training, and performance evaluations for ACTT Team Leads in collaboration with the Director of Operations.
Regularly attend and observe daily ACTT team meetings to assess team functionality, provide support, and ensure adherence to best practices.
Offer direct feedback and guidance to Team Leads to improve program operations, documentation quality, and service delivery.
Quality Assurance & Compliance Monitor ACTT Team Leads' compliance with agency policies, Medicaid requirements, and regulatory standards through regular audits, direct observation, and peer review oversight.
Ensure ACTT services align with Monarch's mission, values, and quality improvement initiatives.
Assist in reviewing clinical documentation, treatment plans, and service coordination to ensure high-quality care for individuals served.
Address performance gaps by implementing corrective action plans and providing ongoing training as needed.
Participate in clinical quality reviews, audits, credentialing, investigations, and fidelity-driven activities.
Program Operations & Support Ensure ACTT teams maintain appropriate coverage for individuals served, including after-hours and crisis response as required.
Serve as a liaison between Team Leads and the Director of Operations to elevate concerns, troubleshoot challenges, and implement solutions.
Assist in ACTT program development, service expansion, and process improvement initiatives.
Engage in events, community collaboratives, and initiatives that support growing the overall footprint and reputation of the ACTT teams.
Benefits

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location.
Culture & Community

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch Healthcare. You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Equal Opportunity Employer

Monarch Healthcare is an Equal Opportunity Employer.
Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve.
Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.
This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.
Department: BH - Non-Service

Since 1958, Monarch Healthcare has focused on helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive.
If you’re looking for a career with purpose, we have a place for you at Monarch Healthcare. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch Healthcare, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference.
Monarch Healthcare is nationally accredited by The Joint Commission and committed to providing the highest quality care. To learn more about our services and the many ways we provide support, please call (866) 272-7826 or visit www.MonarchNC.org.

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