Associate Account Manager

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK
For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit's 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.
OUR COMMITMENT TO SAFETY

At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been - and remain - steadfastly committed to doing our part to create a safe and positive environment for our participants' physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com .
JOB TYPE: Full Time
LOCATION DETAILS: Memphis, TN Headquarters
WORK HOURS: Monday - Friday, 9am - 5pm Central Time
TRAVEL REQUIREMENTS: Minimal travel will required to attend camp location site visits and meetings as required for the role.
HOW YOU WILL MAKE AN IMPACT

As an Associate Account Manager, you will support Account Managers in coordinating camp logistics and managing relationships with camp partners. This role plays a key role in ensuring accurate execution and seamless communication across camp locations, internal sales, and operations teams.
This role is an excellent opportunity for someone early in their career to develop account management and operations experience in a fast-paced, team-oriented environment. Success in this role requires strong attention to detail, organization, and ability to manage multiple priorities while maintaining accuracy and responsiveness.
HOW YOU WILL SUCCEED

Build a strong understanding of camp operations and develop expertise in executing successful summer camp experiences
Partner closely with Account Managers to support their portfolio of camp locations and ensure alignment on priorities and timelines
Maintain accurate and up-to-date information in event management systems to support internal coordination and client success
Demonstrate strong attention to detail while managing multiple deadlines and competing priorities
Communicate effectively with internal teams and camp partners to ensure timely and accurate information sharing
Support continuous improvement of processes and workflows across camp operations
Proactively identify potential issues and escalation or address them as appropriate
Contribute to a collaborative, team-first environment by assisting across functions when needed
WHAT YOU WILL DO

Support Account Managers in coordinating multiple camp locations simultaneously, ensuring alignment across logistics, housing, and communication
Prepare and manage event documentation, including rooming lists and event forms, ensuring accuracy and timely updates
Take ownership of collecting event details by proactively following up with partners and internal teams, ensuring all required information is received completely and on time
Maintain and update data within Salesforce and other systems to ensure consistency and reliability of information
Communicate with camp hosts and internal stakeholders to provide updates, gather information, and meet established deadlines
Assist in managing location timelines and deliverables, ensuring all required details are completed accurately and on schedule
Perform other duties as needed to support the successful execution of camps and events
Support special projects and additional initiatives led by Operations leadership
QUALIFICATIONS

Knowledge/Skills/Abilities:
Interest in building a long-term career with Varsity and a commitment to learning and development
Proficiency in Microsoft Office; Salesforce experience preferred
You can hold a conversation at a party, explain how a smartphone works to grandparents, and know the difference between "your" and "you're" - that is, Excellent Verbal and Written Communication Skills.
You have above-average willpower and determination; self-discipline is required.
Enthusiasm and Positive energy are an absolute must. Team culture is built on the attitude of every member.
Education/Experience:
Bachelor's Degree preferred.
Preferred knowledge of the cheerleading and/or dance industry
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.
JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student d

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