Media Relations Associate

Job responsibilities
Media monitoring and reporting

Identify relevant media opportunities, reporter activity and industry trends

Monitor media coverage in real time and deliver clear coverage reports and insights

Maintain media trackers, coverage logs and reporter lists

Content development and executive support

Create thorough media briefings and briefing books for announcements, interviews and events

Draft press releases, media pitches, reactive statements and talking points

Support message development by conducting research and competitive analysis

Visibility and engagement

Manage awards and rankings submissions end to end, including timelines, drafting, edits and approvals

Identify and secure external speaking opportunities for executives and coordinate logistics and materials

Build and maintain relationships with reporters and media partners

Controls and coordination

Partner with Control teams, including Legal, Compliance and Risk, to follow established processes and support appropriate reviews and approvals

Coordinate across stakeholders to align timing, facts and messaging before external outreach

Required qualifications, capabilities and skills

Minimum 3 years of media relations experience

Strong writing and editing skills, with the ability to communicate complex financial concepts clearly and concisely

Proven ability to manage multiple projects, prioritize effectively and meet deadlines in a fast-moving environment

Strong stakeholder management skills and a track record of collaborating across teams

Ability to work independently while contributing effectively in a team environment

Strong organizational skills and high attention to detail

Bachelor’s degree required

Preferred qualifications

Experience in financial services communications or a strong interest in wealth management and personal finance

Experience managing awards and rankings programs, media monitoring and executive speaking opportunities

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Advise senior leaders and help drive proactive and reactive media engagement.

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