Account Executive (US)

Overview The Role: As an Account Executive, you’ll be focused on driving net new business growth, working closely with Microsoft to generate and convert opportunities into revenue. You’ll build strong relationships across Microsoft sales teams (STU & ATU), uncover co-sell opportunities, and own deals from initial engagement through to close before handing over to delivery. You’ll play a key role in expanding our presence in the US market and building industry-aligned growth.
What You’ll Be Doing Sales Channel Development Build and grow trusted relationships within Microsoft (STU & ATU as a core focus)
Generate referrals, co-sell opportunities, and joint pursuits with Microsoft sellers
Expand your Microsoft network to unlock funding streams (ECIF, MCI, Co-Sell)
Partner with Marketing and the VP North America to develop direct sales channels
Work closely with delivery teams to support ongoing client growth

Sales Strategy & Planning Own a net new revenue target and define how you’ll achieve it
Identify and pursue new business opportunities across key industry verticals
Bring in pre-sales and technical support at the right stage to maximise deal value

Negotiation & Closing Build and present commercial proposals and Statements of Work
Negotiate outcomes that work for the client, Microsoft, and Changing Social
Close deals and ensure a smooth handover to delivery

Product & Market Knowledge Maintain strong knowledge across: Microsoft 365, Copilot & Copilot Studio, Power Platform, Modern Work (including Viva)
Understand how Changing Social’s services align to customer outcomes
Lead high-level demos and presentations
Stay up to date with Microsoft roadmap and market changes

Market & Competitor Insight Track market trends, Microsoft programme changes, and competitor activity
Share insight with leadership and proposition teams
Adapt your approach based on market signals

CRM & Pipeline Management Manage pipeline, contacts, and forecasting through CRM
Keep data accurate and up to date
Report on pipeline health and sales performance
Confidently forecast monthly numbers (committed, uncommitted, upside)

Experience 4+ years in sales with a track record of hitting/exceeding targets
3+ years selling Microsoft technologies
Strong experience in services-based sales
Core Skills & Competencies Knowledge & Experience
Strong understanding of sales methodologies
Ability to apply knowledge in real client scenarios
Growth mindset and continuous development
Business Impact Proven ability to deliver measurable results
Strong pipeline and opportunity management
Contributes to business growth and market expansion
Collaboration Works effectively across teams (sales, marketing, delivery)
Shares knowledge and best practices
Builds strong internal relationships
Communication & Influence Confident in presentations and negotiations
Builds trust with clients and stakeholders
Communicates clearly and effectively
Problem Solving Understands client needs and shapes solutions
Brings innovative thinking to sales approach
Adapts in a fast-paced, evolving environment
Why Join Changing Social Be part of a growing company operating across the UK and US
A genuinely people-first, values-led culture
Opportunity to grow, influence, and develop alongside the business
Benefits Medical Insurance: Comprehensive cover with 85% employer contribution and access to virtual care
Dental & Vision: Coverage for everyday dental and eye care, including frames and contacts
401k: 2% employer contribution with flexible investment options
Time Off: 23 days annual leave + public holidays, Christmas shutdown, and extra days for tenure
Flexible Working: Remote-first approach with flexibility to support work-life balance

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