Marketing Operations Specialist

Insight Global is looking for a

Digital Operations Specialist

to

support the Marketing Services and Digital Services teams

for a large entertainment ticketing client. As the Digital Operations Specialist you will be executing email campaigns, managing pixel implementation, coordinating with data and analytics teams, and maintaining promotional content.
Key Responsibilities
Build, deploy, test, and track transactional email campaigns through SendGrid, including event updates and customer communications.
Perform quality assurance (QA) on email campaigns and digital assets before deployment.
Coordinate pixel implementation projects by gathering requirements, documenting business needs, and partnering with data teams to ensure accurate tracking and reporting.
Troubleshoot pixel-related issues and communicate client expectations to internal stakeholders.
Compile and distribute performance reports for email campaigns, web assets, and digital marketing initiatives to support team KPIs.
Manage and update promotional placements on AXS.com, including homepage carousel content, on-sales, and event promotions.
Assist in coordinating project timelines, ad hoc marketing requests, and cross-functional initiatives.
Schedule meetings and support ongoing project management activities.
Required Qualifications
Strong experience managing end-to-end email campaign deployment using SendGrid.
2+ years of experience in digital marketing, marketing operations, or a related role.
Experience with project management platforms such as Asana or Jira.
Strong multitasking skills with experience handling up to 50 concurrent tickets alongside daily operations.
Ability to work onsite five days per week in Downtown Los Angeles.
Preferred Qualifications
Basic HTML/CSS knowledge and email coding experience.
Experience within the media, entertainment, ticketing, or live events industry.

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