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VP, Customer Success for Communications & Public Affairs

Alethea · Multiple locations ·

Job type:
Full Time

Alethea is looking for a VP of Customer Success to scale a growing customer management function and lead senior-level client relationships across communications, corporate affairs, and public affairs. The role involves transforming an existing CS model into a structured, growth-focused discipline, coaching the team, and owning major renewals and expansion.
You will drive retention KPIs, cradle the playbook, and ensure cross-functional alignment with Product, Engineering, Sales, and Marketing to

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