Communications & Training Specialist (I-ERP)

Communications & Training Specialist – I-ERP Job#: 3048153
Position Overview The Communications & Training Specialist will support the I-ERP Communications & Training team in developing and executing communication, engagement, and training initiatives that drive awareness, adoption, and end-user readiness across the organization. This role requires a strong communicator with experience in content development, internal communications, training facilitation, and stakeholder engagement.
This is an onsite position.
Key Responsibilities Communications & Engagement Support the development and execution of I-ERP communication strategies and plans.
Manage communication initiatives, including newsletters, podcasts, and other employee engagement channels.
Develop internal communications for Purchasing, leadership teams, and cross-functional stakeholders.
Create, review, edit, and refine communication content to ensure clarity, consistency, and effectiveness.
Lead scripting, coordination, logistics, and delivery of the Tek Talks Podcast and I-ERP Minute Podcast.
Support global end-user engagement initiatives and communication campaigns.
Track communication effectiveness through metrics, reporting, and performance analysis.
Contribute to corporate engagement strategies and support external/public-facing communication efforts when needed.
Develop impactful, audience-focused content with strong storytelling elements.
Training & Development Collaborate with subject matter experts (SMEs) to design, develop, and maintain I-ERP training curriculum and learning materials.
Update and enhance training content to meet evolving business and user needs.
Facilitate engaging instructor-led training sessions, workshops, and Microsoft Teams learning events.
Deliver training to diverse audiences in both in-person and virtual environments.
Assess training effectiveness and recommend improvements to increase learner engagement and comprehension.
Required Skills Communications management and strategic planning
Internal communications development
Newsletter creation and content management
Podcast scripting, coordination, and logistics management
Training content development and curriculum design
Training facilitation and delivery
Microsoft PowerPoint
Microsoft Excel
Microsoft SharePoint
Artificial Intelligence and Expert Systems
Required Experience 3 to 5 years of experience in communications, training, employee engagement, organizational communications, learning & development, or a related field.
Demonstrated experience developing and executing communication strategies and training programs.
Experience creating internal communications for corporate, leadership, and cross-functional audiences.
Proven ability to manage multiple projects and stakeholders in a fast-paced environment.
Preferred Qualifications Master's Degree
Experience supporting enterprise-wide transformation, ERP, digital transformation, or change management initiatives.
Experience developing employee engagement campaigns and multimedia communications.
Education Required: Bachelor's Degree
Preferred: Master's Degree
Top Skills To Highlight On Resumes Podcast Leadership & Content Production
Candidates should demonstrate ownership of the end-to-end podcast creation process, including:
Developing scripts and content
Coordinating logistics and production schedules
Managing stakeholder participation
Measuring success and audience engagement
Aligning content with business objectives
Candidates should showcase experience:
Developing targeted communications for diverse audiences
Supporting purchasing, operations, or cross-functional business functions
Tailoring messaging to achieve specific communication goals
Utilizing various communication channels effectively
Candidates should highlight:
Creating, formatting, and updating training materials
Curriculum development and instructional design experience
Improving learner engagement and training effectiveness
Delivering measurable training outcomes
Feedback on Previous Interviewed Candidates The primary challenge encountered with previous candidates was an overstatement of experience in critical areas that could not be substantiated during interviews.
Common concerns included: Lack of Depth and Specificity: Candidates were unable to provide detailed examples demonstrating expertise in podcast production, training content management, or internal communications. Experience often appeared superficial and lacked measurable results.
Misalignment with Business Needs: While candidates had relevant communication or training experience, many examples did not directly apply to the specific responsibilities and challenges of this role.
Limited Ownership and Initiative: Candidates frequently did not demonstrate the proactive mindset, self-sufficiency, and ability to quickly assume ownership of responsibilities that the team is seeking.
Insufficient Collaboration Focus: Several candidates lacked a clear understanding of working within highly collaborative, cross-functional environments and did not convey enthusiasm for an onsite team-oriented culture.
Ideal Candidate Profile The ideal candidate is a proactive communications and training professional who can independently lead communication initiatives, manage podcast content and logistics, develop impactful training materials, and partner effectively with cross-functional teams. They should bring strong storytelling capabilities, exceptional communication skills, and a demonstrated ability to drive engagement and adoption across a large organization.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
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4400 Cox Road
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Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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