Chase is seeking a Service Design Executive Director to shape end-to-end customer experiences across our Consumer & Community Banking division. You will lead strategic service design initiatives, align design with business goals, and mentor a diverse team to deliver scalable solutions.
This role requires a deep understanding of service design principles, accessibility, and inclusive design, guiding cross-functional collaboration to improve both direct and indirect customer experiences.
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Service Design & Experience Strategy Director
Fairygodboss · New York, NY, USA ·
- Job type:
- Full Time