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Retail Sales Supervisor

Company: East Anglia's Children's Hospices
Salary: from £12.71 an hour
Hours: Part-time
Location: Holt, NR25 6BS
Working pattern: On-site
Job type: Permanent
Posting date: 4 Sept 2026
Closing date: 18 Sept 2026
* Mandatory weekend working on a rotational basis *
Permanent
£12.71 per hour
Comprehensive range of benefits:
Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
Additional holiday purchase scheme
Employee health cash plan & wellbeing support schemes
AVIVA pension package – up to 7% Employer Contribution including Life Assurance
Free Eye Tests & Cycle to work scheme
East Anglia Children’s Hospices (EACH) is looking for a Retail Sales Supervisor at our Holt Shop. This is a fantastic opportunity to join EACH’s vibrant retail team and be an essential member of one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.
As a Retail Sales Supervisor, you’ll play a key role in supporting the Shop Manager, acting as Duty Manager in their absence. You’ll also help lead and inspire our amazing volunteer team, ensuring they feel valued and empowered.
Our Holt shop is set in the heart if this historic Georgian market town, it is one of our Boutique shops selling higher priced top-quality brands that gets donated across all of our other shops. Despite its size Holt is one of our busiest shops especially at the weekend and during the holiday season.
What you’ll do:

Support the Shop Manager in achieving ambitious sales targets.
Maintain high standards of display, presentation, and cleanliness.
Promote Gift Aid and help grow our eCommerce presence.
Act as Duty Manager when required, ensuring smooth day-to-day operations.
Recruit, train, and support volunteers in a positive and inclusive environment.
Build strong relationships with customers and the local community.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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