Creative Director, Design

Evolve and protect the overarching visual identity, tone of voice, and design standards across corporate assets and deliverables
Partner with events and field teams to translate brand pillars into physical touchpoints
Support multi-channel marketing campaigns and offer strategies from concept through execution across Rewards Network and partner brands
Create compelling visuals for restaurant offer types, customer segments, and partners
Translate product and technical features, AI innovations, and complex ecosystem value propositions into clear creative narratives
Scale, evolve, and maintain design systems and brand guidelines across marketing, product, sales, and service
Direct digital experiences including web animations, videos, sales enablement materials, product demonstrations, tutorials, testimonials, and leadership thought pieces
Build and optimize agile creative workflows and determine tooling and technology needs
Allocate internal resources and external agency partners
Collaborate with Marketing, Product Management, Product Marketing, Partnerships, Engineering, Field, and Service teams on go-to-market strategies
Oversee high-volume photography, videography, and promotional campaign production
Lead and mentor an internal team of designers and copywriters
Uphold Rewards Network company values
Requirements

Ability to build and govern brand identity systems
Ability to balance Rewards Network innovation with partner brand standards and approvals
Multi-channel experience across email, paid social, display, landing pages, app UI, print, and events
Performance-driven creative experience generating leads, sales, and marketplace spend
Team leadership and development across 2 to 6 designers
Expertise in Figma, Adobe Creative Cloud, project management software, PowerPoint, and AI tools
Creative operations experience, including intake, briefing, routing, review cycles, version control, and asset classification
Ability to present and defend work and thought processes to leadership, partner teams, and executives
Vendor and freelance management, including sourcing, scoping, briefing, budgeting, and quality control
Bachelor's degree in art, design, marketing, business, or a related field
6+ years of experience in creative, marketing, or design
At least 2 years of leadership experience
Experience leading multiple concurrent related programs from inception to launch
Experience with creative tools, systems, and technologies
Experience presenting program-level status to executives and senior leaders
Core Competencies

Demonstrates expertise in building and governing brand identity systems while leading creative teams to deliver multi-channel marketing strategies. Proficient in utilizing design tools and managing creative operations to optimize workflows and enhance brand narratives.
Highest-signal resume keywords

Brand Identity Systems
Multi-Channel Marketing Experience
Team Leadership
Figma Expertise
Creative Operations Management
Hard Skills

Creative Design
Visual Identity Development
Performance-Driven Creative Experience
Project Management
Creative Tools Proficiency
Soft Skills

Team Leadership
Collaboration
Presentation Skills
Certifications & Qualifications

Bachelor's Degree in Art, Design, Marketing, Business, or Related Field
Industry Keywords

Marketing Campaigns
Digital Experiences
Vendor Management
Agile Creative Workflows
Photography and Videography Production
Tools & Technologies

Adobe Creative Cloud
Figma
Project Management Software
AI Tools

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