HCLTech is seeking aIT Helpdesk professional to provide first-level support in Melbourne, FL. You will handle incidents, service requests, and user accounts, resolving issues with speed and accuracy while delivering strong customer service.
Responsibilities include phone/email/chat support, troubleshooting across hardware, software and networks, ticket logging in ITSM tools, and collaborating with teams and vendors to ensure timely resolutions. A 2–3 year background is typical.
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IT Helpdesk Specialist: Windows, AD & Office Support
HCLTech · Melbourne, FL, USA ·
- Pay:
- 42.000 - 60.000
- Job type:
- Full Time