CompuCom is hiring: Audio Visual Technician in Princeton

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/)

,

you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified

Lead Audio Visual Technician

to join their team

onsite

in Princeton, NJ.

This technician serves as the senior AV resource responsible for conference room technology, executive event support, hybrid corporate meetings, and related collaboration environments. The role combines advanced hands-on technical support with coordination, mentoring, training, documentation, and continuous improvement responsibilities. The Lead works across AV, Desktop Support, Facilities, Network Support, meeting organizers, and third-party vendors to promote consistent execution and reliable service delivery.

Lead Technician

Serve as the on-site senior AV technician and primary technical escalation point for complex conference room, hybrid event, and executive support issues

Coordinate daily AV activities among AV technicians, Desktop Support technicians, Facilities personnel, Network Support teams, meeting organizers, and third-party vendors

Lead cross-functional troubleshooting and root-cause analysis for recurring AV incidents, and drive corrective actions to completion

Assist management with workload priorities and resource coordination for executive meetings, town halls, large events, technology refreshes, and other high-visibility activities

Establish, document, and reinforce AV operating standards, support procedures, and technical best practices

Mentor and coach AV and Desktop Support personnel, promote cross-training, and provide structured knowledge transfer

Develop, maintain, and deliver recurring in-service training that improves technician readiness, service consistency, and supplemental AV coverage

Identify technical or procedural knowledge gaps and implement targeted training and documentation improvements

Serve as an AV subject matter expert and provide recommendations for room upgrades, technology refreshes, operational improvements, and support readiness

AV Operations and Event Support

Provide advanced audio/visual support for ETS conference rooms, training facilities, executive meetings, and corporate events

Plan, coordinate, and support onsite, remote, and hybrid meetings, including corporate events with 200 or more attendees using professional-quality audio and video equipment

Configure, monitor, troubleshoot, and maintain enterprise AV systems, conference room technologies, and collaboration platforms

Support live events in which presenters and audience members may be split between the presentation location and remote connections

Provide real-time troubleshooting during executive meetings, town halls, board meetings, and other critical business events

Work with meeting organizers and Facilities teams on room configuration, event setup, testing, execution, and post-event restoration

Training and Knowledge Management

Develop and deliver instructor-led, hands-on, and refresher in-service training for AV and Desktop Support technicians as needed or requested

Create and maintain standard operating procedures, quick-reference guides, knowledge articles, conference room instructions, and training materials

Conduct onboarding, mentoring, coaching, and knowledge-transfer sessions for new and existing support personnel

Deliver end-user instruction on conference room technology and collaboration platforms when requested

Assess recurring incident trends for root causes and potential elimination or standard workarounds

Technology, Asset, and Vendor Support

Support Microsoft Teams, Microsoft Teams Rooms, Zoom, Poly room systems, Crestron environments, cameras, microphones, analog mixers, displays, and related presentation technologies

Deploy, administer, and troubleshoot Poly TC8, X50, and X70 solutions, including Poly device access and Poly Lens management tools

Connect and support Windows laptops, Mac devices, tablets, and mobile technologies within conference room environments

Apply IP networking knowledge when diagnosing AV endpoint, connectivity, and collaboration-system issues

Monitor and maintain AV equipment, inventories, operational health, and lifecycle activities across supported conference rooms and locations

Coordinate third-party vendor activities for Network Support, Crestron maintenance, equipment repair, room upgrades, and other specialized services

Assist with ordering AV equipment, team supplies, and department materials

Skills and Qualifications

:

Minimum 5+ years of experience supporting enterprise audio/visual technologies

Experience providing white-glove support to executive leadership

Experience supporting large corporate meetings, presentations, live events, and hybrid events

Demonstrated experience coordinating work across multiple technical and operational support teams

Experience providing technical leadership without relying on direct reporting authority

Advanced knowledge of sound, video, lighting, conferencing, and integrated room technologies

Experience with Microsoft Teams, Microsoft Teams Rooms, Zoom, and related collaboration platforms

Experience with Poly TC8, X50, X70, Poly device troubleshooting, and Poly Lens

Knowledge of Crestron AV systems and integrated room-control environments

Experience supporting microphones, analog mixers, cameras, displays, presentation technologies, computers, and IP networking systems

Advanced analytical and troubleshooting abilities, with the ability to independently prioritize competing projects and incidents

Proven ability to lead by influence and coordinate work across technical and non-technical teams

Demonstrated ability to mentor, coach, and train technical personnel

Strong presentation and instructional skills, including the ability to prepare and deliver effective in-service training

Experience developing technical documentation, SOPs, quick-reference materials, and structured learning content

Excellent written, verbal, interpersonal, organizational, and stakeholder-management skills

Ability to explain technical concepts clearly to technical personnel, meeting organizers, executives, and end users

Strong attention to detail and commitment to consistent service execution

Ability to work independently with minimal supervision while coordinating effectively with the broader support organization

Wage Range

:

The rate for this position is between

$27.75 - $37.00 per hour

, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp.

Equal Employment Opportunity

:

CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

www.compucom.com

.

Work Authorization

: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Arizona Applicants

:

TO THE EXTENT REQUIRED BY APPLICABLE LAW, THE COMPANY MAINTAINS A SMOKE-FREE WORKPLACE.

California Residents

:

PLEASE REVIEW THE

CALIFORNIA CONSUMER PRIVACY ACT NOTICE (https://www.compucom.com/wp-content/uploads/2025/09/Compucom-California-Consumer-Privacy-Act-Notice.pdf)

.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Maryland Applicants

: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Massachusetts Applicants

: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITY.

Rhode Island Applicants

:

THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE’S WORKERS’ COMPENSATION LAW.

#INDCCStaffing

On-Camera Video Interview Notice:

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.