Intern - Digital Media

The City of Lancaster is seeking a creative and motivated Digital Media Intern to support the Mayor’s Office communications and public engagement efforts. This intern will focus on creating short-form video and visual content that helps tell the story of the City of Lancaster’s work in a clear, engaging, and resident-friendly way. This role is ideal for a student interested in digital media, communication, journalism, marketing, or public service who wants hands‑on experience creating content for real audiences in a local government setting.

Plan, shoot, and edit short-form video content for the City of Lancaster’s digital platforms

Capture video and photos at City events, press conferences, community meetings, and other public spaces

Edit content into concise, accessible, and engaging videos suitable for platforms such as Instagram Reels, TikTok, YouTube Shorts, and Facebook

Add captions, on-screen text, and basic graphics to improve clarity and accessibility

Assist with content planning and brainstorming story ideas that highlight City initiatives, services, and employees

Organize and maintain a library of photos and video assets

Support the Mayor’s Office communications team with other digital media tasks as needed

Required Qualifications

Currently enrolled in an undergraduate program (communication, media studies, journalism, marketing, film/video, or a related field)

Demonstrated interest in short-form video and digital storytelling

Experience creating content for social media platforms

Experience shooting and editing video using a smartphone or camera

Comfort using video editing tools (e.g., Edits, CapCut, Adobe Premiere Pro, Final Cut Pro, etc.)

Preferred Qualifications

Familiarity with captioning and accessibility best practices

Basic graphic design or motion graphics experience

Photography skills

Ability to write concise, clear captions or scripts

Ability to read/write/speak Spanish

Strong attention to detail and ability to meet deadlines

Interest in public service and local government communications

Proven ability to read, write, speak and comprehend English

Proven ability to work as part of a team and to collaborate successfully with others

Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations

Proven ability to commit to excellence in service and to continuous improvement

Commitment to equity and the City of Lancaster’s Core Values (Quality, Teamwork, Integrity, Respect)

Learning Opportunities

Digital communications in a Mayor’s Office

Short-form video production for public-sector audiences

Covering events and initiatives in a municipal environment

Working within brand, legal, and accessibility guidelines

Understanding how local government communicates with residents

Compensation

$15/hour, up to 130 hours

Not eligible for benefits

The City will work with the intern’s college advisors to aid the intern in receiving academic credit for the internship experience

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