Account Manager - State Farm Agent Team Member

Benefits: Flexible schedule
Paid time off
Training & development
Are you a licensed insurance professional who is friendly, organized, dependable, relationship-focused, and enjoys helping people? We’re looking for a Part-Time Account Manager – State Farm Agent Team Member to join our local agency!
Our focus is on providing excellent service, building lasting policy holder relationships, understanding changing insurance needs, and continuing to grow our connection with the community.
POSITION Part-Time Account Manager – State Farm Agent Team Member
Manage policy holder relationships and account responsibilities—not employees.
Contribute to service, retention, new policy holder acquisition, and agency growth.
LOCATION & SCHEDULE 6003 S. Salina St., Ste. 6, Syracuse, NY 13205
In-office position — no remote positions.
Up to 20 hours per week, with flexible, agreed-upon days and times designed to meet your scheduling needs and the needs of the business.
COMPENSATION $20–$25/hour, based on experience, skills, and insurance industry knowledge.
Plus commission opportunities on eligible new sales.
LICENSES REQUIRED Applicants must currently hold both applicable New York State licenses:
Property & Casualty
Life, Accident & Health
Both licenses are required for this Account Manager opening.
NOT LICENSED YET BUT INTERESTED IN THE INSURANCE INDUSTRY? While both licenses are required for this position, we know everyone has to start somewhere!
Learn more about obtaining your insurance licenses and preparing for potential future opportunities:
https://www.facebook.com/share/p/183TXNzx8U/
WHAT YOU’LL DO Manage incoming calls, texts, and emails and provide organized follow-up
Build and maintain strong policy holder relationships
Assist with account servicing, policy changes, questions, documentation, payments, and follow-up
Learn about policy holders’ changing needs and identify opportunities for appropriate insurance reviews
Help review auto, home, renters, life, and other insurance needs
Support policy holders during the claims process, helping connect them with the appropriate Claims Team and assisting with follow-up
Schedule appointments and maintain accurate, organized follow-up
Assist with new policy holder acquisition, prospect and quote follow-up, and agency growth activities
Identify opportunities for new business and additional insurance needs
Assist with referral partners, local businesses, community relationships, and marketing initiatives
Help provide an experience that strengthens policy holder satisfaction, retention, and feedback
WHAT WE’RE LOOKING FOR Strong communication and interpersonal skills
Relationship-focused and enjoys helping people
Organized, detail-oriented, and dependable
Strong follow-through and personal accountability
Comfortable with computers, technology, and Microsoft Office
Willing to learn, adapt, and continue developing professionally
Comfortable contributing to both policy holder service and agency growth
Previous insurance agency, account management, sales, marketing, or service experience is a plus.
WHY JOIN OUR AGENCY? Flexible part-time scheduling
$20–$25/hour + commission opportunities
Continue growing your insurance knowledge and professional skills
Build meaningful, long-term policy holder relationships
Work in a supportive local small-business environment
Help grow an agency focused on policy holders, relationships, local businesses, and our Community
LOOKING AHEAD We’re excited about the future as State Farm continues to evolve how policy holders connect, communicate, and manage their insurance needs in an increasingly modern and digital environment.
Our agency is focused on combining modern tools and convenience with the personal relationships and local support policy holders value. For the right team member, it’s an opportunity to learn, adapt, grow, and help us prepare for the future.

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