Patient Communication Specialist Job at Virtual Vocations Inc in New York

Supporting both patients and cardiology clinic customers, the full-time remote Patient Communication Specialist will facilitate accurate interactions, manage appointment scheduling, and monitor patient connectivity with home monitoring equipment.
Key responsibilities

Initiates, receives, and documents interactions with patients while providing outstanding customer service
Completes data entry and appointment scheduling across multiple information systems
Collaborates with internal departments to ensure customer needs are met and assists leadership with projects as directed

Required qualifications

High school diploma/GED required; college or technical degree in a healthcare-related field preferred
Basic cardiology knowledge required; experience in cardiology, electrophysiology, or cardiac devices preferred
Excellent internet and technology skills, with experience in EHR and remote monitoring tools preferred
Demonstrated ability to remain professional and courteous with customers
Experience working effectively in a remote environment preferred