Handshake is hiring an Account Manager, SMB / Mid-Market to own and grow a portfolio of 75–130 customers, focusing on GRR, NRR, renewals, and expansion. You will partner with Customer Success, Sales, RevOps, and other teams to craft strategies that mitigate risk and maximize value.
You will lead renewal negotiations, identify expansion opportunities, and drive multi-product adoption while maintaining strong relationships with executive stakeholders across industries.
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Strategic SMB Account Manager Growth & Retention
Apply · New York, NY, USA ·
- Job type:
- Full Time