Lead – U.S. Go-to-Market Communications

Serve as a strategic communications advisor to U.S. Go-to-Market stakeholders
Translate business priorities into effective communications approaches for sellers
Develop seller-focused messaging guides, one-pagers, newsletters, and toolkits
Support industry-specific sales communications and adapt global and U.S. content for U.S. GTM and industry audiences
Communicate and amplify U.S. GTM enablement programs
Manage and evolve the U.S. GTM communications ecosystem, including SharePoint and Win Wire
Use audience insights and engagement data to evaluate and improve communications
Coordinate Corporate Affairs priorities and activities at the AI Innovation Lab
Build relationships across the Lab and U.S. business to connect teams and resources
Support customer, community, traditional and social media, government, and other Corporate Affairs activities
Represent Corporate Affairs at U.S. GTM meetings, seller trainings, Lab activities, and other in-person engagements
Support broader U.S. Corporate Affairs priorities and initiatives
Requirements 5+ years of experience in corporate communications (internal/external) or a related field
Demonstrated ability to serve as a strategic communications advisor to senior leaders, using business context to shape recommendations
Strong business judgment and confidence to ask questions, constructively challenge assumptions and recommend the right approach
Exceptional English writing and editing skills
Experience in a B2B environment; IT services or technology experience preferred
Strong collaboration and relationship-building skills in a global, matrixed organization
Ability to manage multiple priorities and stakeholders independently
Experience managing digital communications channels and content, including SharePoint or similar platforms
Demonstrated ability to use AI for thinking, research, and content development while applying independent judgment and editorial expertise
Bachelor’s degree required
Dallas-Fort Worth metro area based
Regular presence at Kyndryl’s AI Innovation Lab in Frisco expected
May be required to show proof of COVID-19 vaccination when working at a client, customer, or partner location
Core Competencies Demonstrates expertise in strategic communications, with a focus on developing effective messaging for U.S. Go-to-Market stakeholders and managing digital communication channels. Strong ability to build relationships and collaborate across teams while utilizing audience insights to enhance communication effectiveness.
Highest-signal resume keywords Strategic Communications Advisor
B2B Communications Experience
Exceptional English Writing Skills
Digital Communications Management
Relationship-Building Skills
ATS Optimization Keywords Hard Skills Corporate Communications
Content Development
Messaging Guides
Editing Skills
Audience Insights Analysis
Stakeholder Management
Communication Strategy
Toolkits Development
Newsletter Creation
Sales Communications
Soft Skills Collaboration
Business Judgment
Confidence
Constructive Challenge
Independent Management
Certifications & Qualifications Bachelor’s Degree
Industry Keywords B2B Environment
IT Services
Corporate Affairs
Go-to-Market Strategy
Matrixed Organization
Tools & Technologies SharePoint
Digital Communication Channels
AI for Content Development

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