Marketing Operations Specialist – MLR

Job Description
Reporting to the Senior Manager of Marketing Operations for promotional review, the Specialist will be responsible for managing the Medical/Legal/Regulatory (MLR) review process. This person will be the primary point of contact for all stakeholders, including project owners, agency representatives, and reviewers. Responsibilities include planning, prioritization, and meeting facilitation for the copy review process, which is called CCC at Alkermes, and ensuring compliance and process adherence of all committee stakeholders.

Alkermes has adopted a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home.

Responsibilities
Key Responsibilities:

Manages CCC submission processes for assigned brand(s), including reviewing submissions for completeness and accuracy, circulating materials for review, and answering any questions related to the process

Schedules and facilitates CCC team meetings, ensuring that materials are prioritized appropriately and comments are captured clearly and accurately

Monitors and manages materials in the approval queue to ensure they are moving efficiently through the system

Coordinates final approvals with Regulatory department and assists with audits or other legal issues as needed

Maintains content records including re-assigning tasks, running reports, and updating document properties

Drives adherence with SOPs to improve CCC coordination and streamline processes

Guides stakeholders through the CCC lifecycle, providing continuous education to internal and external partners on processes and the document review system, Veeva Vault

Works with manager to run metrics and present to cross-functional teams

Assists with creation of and/or updates to process documentation and training materials

Supports management, maintenance, and improvements to Veeva Vault functionality and training documentation

Provides project management support as needed for department or cross-functional team

Qualifications

Bachelor’s degree required

4+ years of professional experience required

Preferred Skills Knowledge Qualifications

Marketing operations or creative agency experience

Experience in a regulated industry (Pharmaceuticals, Finance, Medical Device, etc.)

Veeva Vault experience

Excellent project management skills including proactivity, planning, prioritization, meeting management, and the ability to meet deadlines

Strong attention to detail and focus on data accuracy

Problem solving skills, including the ability to interpret information, draw conclusions, and make recommendations

Excellent written and verbal communication skills

Proficient with Microsoft Office applications including Excel, PowerPoint, and Word

Ability to work with individuals in different functional areas and at different levels in the organization

The annual base salary for this position ranges from $80k to $90k. In addition, this position is eligible for an annual performance pay bonus. Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package. Additional details can be found on our careers website: www.alkermes.com/careers#working-here

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