Regional Account Director

Client Facing Role that develops the business relationship
Account mapping, business unit breakdown (touchpoints to align regional/global team)
Run QBRs & ensure they are properly prepared for
Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly
Report Monitoring, Analysis and Distribution (responsible/accountable)
Conduct Performance management for reporting team
Regular Market Analysis and Industry Awareness to maintain knowledge
Drive collaborative efforts internally by supporting and sharing best practices in the following key areas: Client Reviews
Strategic Business Plan
Value add Programs
Process Improvements
Tender Management
Technology Solutions

Lead and review impact and coverage analyses to identify service and opportunity gaps
Direct account monitoring activities by team to ensure timely payment and collection
Create and implement business development plans with short-term and long-term business objectives to be achieved by region
Other duties as assigned
PHYSICAL REQUIREMENTS
Job may require extended sitting or standing, use of standard office equipment
Job requires the ability to use vision, adjust focus and work on a standard computer screen
Use of audio-visual equipment is required
Talking, hearing and using hands to operate computer equipment
Presence on-site at the assigned work location or other stations may be required
Travel to stations and/or client sites within region may be required
OTHER SKILLS AND ABILITIES
Strong written and verbal communication skills
Strong leadership skills
Excellent presentation and interpersonal skills
Thorough knowledge of transportation industry logistics and freight forwarding
Thorough knowledge of successful sales techniques
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Good analytical and program management skills; ability to define, develop and document business processes and procedures
Strong customer service, problem-solving, and interpersonal skills
Internal/external sales skills
Troubleshooting and problem resolution skills
EDUCATION AND EXPERIENCE
Bachelor’s Degree
Minimum of 7 years of related experience in sales or account management or operations experience in freight forwarding, logistics or transportation
Minimum of 5 years of management experience
Experience with CRM systems
PROFESSIONAL CERTIFICATION
Professional license may be required in some areas.
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
Company benefits are contingent upon meeting eligibility requirements and plan conditions.
We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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