Business Development Manager

All interested applicants send your resume to pwainwright@weareharrison.com
Company Description
Harrison is a hospitality design firm that specialises in creating successful new concepts, revitalising existing brands, and designing distinctive spaces for restaurants, bars, and boutique accommodations. With over 35 years of experience, we have a team of 50 professionals in 4 offices across 3 countries. Our expertise includes new concept creation, brand strategy, branding and graphic design, master planning, and working with heritage locations.
Role Description
As Business Development Manager, you’ll drive new client acquisition, build brand visibility, and unlock growth opportunities across key hospitality and F&B markets. You’ll work closely with the leadership and creative teams to position Harrison as the go-to partner for design‑led transformation in hospitality.
This role requires someone commercially astute, creatively aware, and emotionally intelligent—someone who can open doors, spark meaningful conversations, and build lasting relationships.
Business Development & Sales Strategy
Identify and target new client opportunities in hospitality, hotel, restaurant, and F&B sectors
Build and maintain a pipeline of qualified leads using CRM tools
Write tailored outreach messages and follow‑up campaigns (LinkedIn, email, etc.)
Craft persuasive pitch decks and proposals with the creative team
Manage sales funnel from initial contact to contract close
Market Expansion & Brand Positioning
Research emerging trends, new markets, and untapped sectors
Recommend where and how Harrison can add value in global/regional F&B landscapes
Represent Harrison at industry events, trade shows, and webinars
Monitor competitor activity and client brand movements
Client Relationship Management
Nurture warm leads and grow existing client accounts
Schedule and lead intro calls, chemistry meetings, and pitch presentations
Build rapport with C‑suite executives, marketing heads, and property developers
Collaborate with internal teams to ensure smooth onboarding of new clients
Required Skills & Experience:
Minimum 5+ years in business development or client‑facing roles in design, architecture, branding, or hospitality
Strong commercial and strategic mindset; understands both creative value and ROI
Comfortable with CRM systems, pipelines, reporting, and outreach tools
Confident in presenting and storytelling; excellent written and verbal communication skills
A warm, thoughtful communicator who knows how to build trust and credibility
Interest in hospitality, design, and placemaking is essential
Bonus Points:
Experience working with global or multi‑site hospitality brands
Established network in the hotel, restaurant, or F&B development sectors
Exposure to the APAC market, especially Vietnam, Thailand, Singapore, or Malaysia
Understanding of franchising, roll‑outs, and fast‑casual or premium QSR brands
What we offer:
Competitive salary + commission + profit‑sharing potential
Flexible working with 3 days in our Melbourne studio
Travel opportunities across APAC and global markets
A collaborative, ambitious, and values‑driven studio culture
The chance to help shape a growing global design brand
When you’re close to a brand’s growth, you see more than the milestones, you see the mindset shift. That’s what makes it exciting.
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