SilkRoad seeks a Member Experience Training Specialist to support new hires across markets in Cincinnati, Dayton, and Columbus, traveling to onboarding sites as needed. The role owns the end-to-end learning experience, embedding training into daily work to elevate member experience.
You will design engaging training using adult-learning principles, deliver via in-person and virtual formats, and partner with leaders to align programs with financial well-being and organizational priorities.
#J-18808-Ljbffr