Head of Customer Insights & Experience Design

Risant Health seeks a Customer Insights Lead to steer end-to-end care experiences across patient, clinician, and operations journeys. The role ensures alignment across digital, clinical, and administrative touchpoints, driving how insights translate into actionable product and service requirements.
You will lead ethnographic research, define experience requirements, and collaborate with Product, Engineering, and Operations to deliver scalable, equitable care solutions.

#J-18808-Ljbffr