Head of Customer Insights & Experience Design

Risant Health is seeking a Customer Insights Lead to shape end-to-end care experiences across patient, clinician, and operational journeys. You will bridge human insight with design to produce actionable requirements for product, workflows, and care models, collaborating with multiple domains to ensure fidelity to patient needs.
The role focuses on human-centered and equity-driven design, guiding cross-functional teams, and translating qualitative findings into scalable solutions that improve

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