Northeastern University in Boston seeks a ServiceNow Product Lead to own strategy, design, and execution of ServiceNow across ITSM, CSM, HAM/SAM, SPM and IRM. You will drive digital transformation, manage vendor relationships, and lead cross‑functional teams to deliver measurable business value.
The role requires deep ServiceNow expertise, program management, and the ability to balance innovation with security and compliance.
#J-18808-Ljbffr