Elastic, the Search AI Company, is seeking a Principal Technical Writer to lead the strategy and execution of customer onboarding and Getting Started content. You will transform onboarding materials into a cohesive, narrative-driven experience guiding users to their first aha moment, partnering with the SSC team and product/docs to optimize trial-to-paid conversion.
You will define the narrative architecture of the user journey, ensure a seamless experience from setup to advanced feature
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Principal Technical Writer: Onboarding & User Journey
Elastic · Nashville, TN, USA ·
- Job type:
- Full Time