Description:
Analyze style guide and glossary updates, client corrections, calibration feedback, and quality requirements across content types.
Run alignment roundtables and publish monthly quality reports covering performance, improvement priorities, updates, errors, and arbitration outcomes.
Coach Reviewers through one-to-one feedback, shadowing sessions, and training based on alignment data.
Convert recurring issues and justification patterns into evidence-based style guide proposals.
Share cross-locale quality patterns with the Welocalize Quality Manager.
Maintain alignment with the client’s Language Manager, including clarifications, escalations, and expectation tracking.
Own the locale’s review service score, RQE audit and alignment performance, shared quality standards, and arbitration records.
Support quality governance across UI, marketing, informational, legal, product, and support content.
Requirements:
3–5+ years of experience in Localization Quality Assurance, Senior Language Lead, or Quality Governance roles.
Direct experience managing client Language Manager relationships, arbitration, escalations, and conflict resolution.
Practical expertise with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
Ability to analyze style guide changes, identify implicit client expectations, and map quality tolerance by content type.
Experience facilitating coaching, shadowing, alignment roundtables, and structured quality reporting.
Analytical ability to track error concentrations, severity drift, and alignment scores and turn findings into improvements.
Native-level Serbian (Cyrillic) and professional-level English.
Experience with major technology localization programs and calibration or alignment tools preferred.
Must be located in an approved country and complete a background check.
Benefits:
Remote freelance contract with approximately 24 hours of work per month.
Long-term partnership with global teams supporting high-visibility products.
Steady project volume, comprehensive onboarding, and ongoing training.
Access to established linguistic resources.
Dedicated device provided for project work.
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English to Serbian (Cyrillic) Review Lead for UI, Marketing & Product Content
Welo Global · New York, NY, USA · Remote ·
- Job type:
- Contract