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Strategic Customer Success & Training Lead for Media

Thomson Reuters · New York, NY, USA ·

Job type:
Full Time

Thomson Reuters is looking for a Customer Success Manager to train and onboard media clients, driving adoption with personalized sessions and webinars. You will analyze usage data, prepare consumption insights, and support renewals for strategic accounts while collaborating with Sales, Support, and Marketing to highlight customer stories.
Ideal candidates have 5+ years in customer success or training within media/B2B tech, excellent communication, and a proactive, organized approach to managing

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