Asset Living
Assistant Community Manager Job at Asset Living in San Antonio
Asset Living, San Antonio, TX, US, 78208
COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
Financial Management
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range: $21 per hour to $25 per hour
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. In Summary: Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide . The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community . As an onsite leader, you will supervise all aspects of the property and staff . En Español: COMPANY OVERVIEW Asset Living es una empresa de gestión externa y un socio comprobado en el fomento de comunidades prósperas a nivel nacional. Fundada en 1986, Asset living tiene décadas de experiencia ofreciendo valor excepcional a nuestros socios. Desde sus inicios, nuestra innegable pasión ha impulsado nuestro crecimiento orgánico desde una pequeña firma de administración de propiedades hasta convertirse en uno de los aliados más confiables del sector inmobiliario. En la cartera cada vez mayor de Asset Life se incluye una multitud de propiedas que abarcan las familias multifamiliares, alquileres unifamiliares, viviendas asequibles, divisiones de vivienda para adultos activos y estudiantes. Reconocido como uno de los mejores y más brillantes lugares para trabajar de la nación y clasificado en el NMHC Top 50 profesionales, unirse a Asset Living debido a su reputación como el socio más confiable en bienes raíces, cultura del lugar de trabajo y oportunidades de crecimiento. Responsable de publicar todos los pagos e ingresos recibidos de todos los solicitantes, residentes actuales y no residentes en curso con precisión, tiempo y eficiencia. Responsable del procesamiento y la reconciliación diaria de todas las cuentas por cobrar. responsable de monitorear y dar seguimiento a la mala deuda para incluir la preparación de avisos tardíos, contacto con el residente y garantía y expedición de desalojos. Estratégico de gestión del arrendamiento Asegurar que las técnicas de alquiler del personal son efectivas para obtener el cierre, los procedimientos de seguimiento se cumplen, la firma/documentación de contratos de arrendamento y los sistemas de informes son exactos y actualizados. Implementar estrategias de marketing y sistemas implementados por el plan anual de mercadotecnia. Tratar con las quejas, preocupaciones y solicitudes de residentes para garantizar la satisfacción de los residentes. Desarrollar e implementar programas de retención del residente (es decir, funciones residenciales, promociones especiales, boletines mensuales, etc.) Demonstrar eficazmente, alquilar y moverse en futuros residentes . Servicio administrativo Gestionar un excelente servicio al cliente y monitorear la respuesta a las solicitudes del personal de mantenimiento. Mantener la apariencia de la propiedad y asegurarse de que las reparaciones sean notadas y completadas sobre una base oportuna (esto requiere inspecciones regulares de propiedades y recorridos) con supervisión de todos los proveedores. Obtener funciones básicas y recursos financieros equivalentes; Equipamiento económico, promoción económica y capacitación equivalente: dos años de experiencia profesional o experiencia en la escuela secundaria; Licenciatura / educación superior; Otras profesionales o servicios relacionados con la oferta de proveedores de conocimientos y capacidades asociada; Debe tener conocimientos básicos de las leyes de vivienda justa y los requisitos de la OSHA. Requisitos físicos Durante el desempeño de las tareas de este trabajo, se requiere que el empleado permanezca regularmente en una posición estacionaria, a menudo parado o sentado durante períodos prolongados, se comunique con otros para intercambiar información, repetir movimientos que pueden incluir muñecas, manos y/o dedos, evaluar la precisión, valorar la exactitud, limpieza y minuciosidad del trabajo asignado. El empleado debe moverse frecuentemente para realizar tareas o desplazarse de un lugar de trabajo a otro. Al seleccionar al mejor candidato para contratar un puesto, la oferta que extendemos depende de los hechos asociados a cada individuo específicos experiencia relevante para el papel. Nuestra oferta de empleo se acompaña de una compensación adicional relacionada con nuestro paquete completo de recompensas totales, que incluye beneficios (medicina, odontológica, visión, vida, accidental y seguro por discapacidad), 401K con ajuste del empleador y comisiones y bonos de rendimiento, cuando corresponda. Los empleados en tiempo completo también reciben días de enfermedad pagados y vacaciones corporativas. Rango de salario: $ 21 por hora a $ 25 por hora Esta descripción de trabajo no debe considerarse todo-inclusiva. Es sólo una guía de las funciones esperadas. El empleado entiende que la descripción del trabajo es ni completa ni permanente y puede ser modificada en cualquier momento. A petición de su supervisor, a un empleado se le puede pedir que realice tareas adicionales o asuma responsabilidades adicionales sin previo aviso..
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
Financial Management
- Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.
- Responsible for processing and reconciling daily all account receivables.
- Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.
- Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.
- Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.
- Responsible for all end-of-the-month closing procedures and reporting.
- Maintain accurate and organized records; audit resident files to ensure accurate records.
- Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.
- Regular/daily onsite attendance is required
- Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff.
- Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
- Promote harmony and quality job performance of staff through support and effective leadership.
- Ensure staff compliance and consistency with Company policies and procedures.
- Strategic Leasing Management
- Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
- Implement marketing strategies & systems put in place by the annual marketing plan.
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
- Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
- Effectively show, lease, and move in prospective residents.
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
- Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
- Assist with supervision of all business functions related to operations.
- Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
- High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Ability to understand and perform all onsite software functions; basic computer skills required.
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
- While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.
- The employee is frequently required to move about to accomplish tasks or move from one worksite to another.
- The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range: $21 per hour to $25 per hour
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. In Summary: Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide . The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community . As an onsite leader, you will supervise all aspects of the property and staff . En Español: COMPANY OVERVIEW Asset Living es una empresa de gestión externa y un socio comprobado en el fomento de comunidades prósperas a nivel nacional. Fundada en 1986, Asset living tiene décadas de experiencia ofreciendo valor excepcional a nuestros socios. Desde sus inicios, nuestra innegable pasión ha impulsado nuestro crecimiento orgánico desde una pequeña firma de administración de propiedades hasta convertirse en uno de los aliados más confiables del sector inmobiliario. En la cartera cada vez mayor de Asset Life se incluye una multitud de propiedas que abarcan las familias multifamiliares, alquileres unifamiliares, viviendas asequibles, divisiones de vivienda para adultos activos y estudiantes. Reconocido como uno de los mejores y más brillantes lugares para trabajar de la nación y clasificado en el NMHC Top 50 profesionales, unirse a Asset Living debido a su reputación como el socio más confiable en bienes raíces, cultura del lugar de trabajo y oportunidades de crecimiento. Responsable de publicar todos los pagos e ingresos recibidos de todos los solicitantes, residentes actuales y no residentes en curso con precisión, tiempo y eficiencia. Responsable del procesamiento y la reconciliación diaria de todas las cuentas por cobrar. responsable de monitorear y dar seguimiento a la mala deuda para incluir la preparación de avisos tardíos, contacto con el residente y garantía y expedición de desalojos. Estratégico de gestión del arrendamiento Asegurar que las técnicas de alquiler del personal son efectivas para obtener el cierre, los procedimientos de seguimiento se cumplen, la firma/documentación de contratos de arrendamento y los sistemas de informes son exactos y actualizados. Implementar estrategias de marketing y sistemas implementados por el plan anual de mercadotecnia. Tratar con las quejas, preocupaciones y solicitudes de residentes para garantizar la satisfacción de los residentes. Desarrollar e implementar programas de retención del residente (es decir, funciones residenciales, promociones especiales, boletines mensuales, etc.) Demonstrar eficazmente, alquilar y moverse en futuros residentes . Servicio administrativo Gestionar un excelente servicio al cliente y monitorear la respuesta a las solicitudes del personal de mantenimiento. Mantener la apariencia de la propiedad y asegurarse de que las reparaciones sean notadas y completadas sobre una base oportuna (esto requiere inspecciones regulares de propiedades y recorridos) con supervisión de todos los proveedores. Obtener funciones básicas y recursos financieros equivalentes; Equipamiento económico, promoción económica y capacitación equivalente: dos años de experiencia profesional o experiencia en la escuela secundaria; Licenciatura / educación superior; Otras profesionales o servicios relacionados con la oferta de proveedores de conocimientos y capacidades asociada; Debe tener conocimientos básicos de las leyes de vivienda justa y los requisitos de la OSHA. Requisitos físicos Durante el desempeño de las tareas de este trabajo, se requiere que el empleado permanezca regularmente en una posición estacionaria, a menudo parado o sentado durante períodos prolongados, se comunique con otros para intercambiar información, repetir movimientos que pueden incluir muñecas, manos y/o dedos, evaluar la precisión, valorar la exactitud, limpieza y minuciosidad del trabajo asignado. El empleado debe moverse frecuentemente para realizar tareas o desplazarse de un lugar de trabajo a otro. Al seleccionar al mejor candidato para contratar un puesto, la oferta que extendemos depende de los hechos asociados a cada individuo específicos experiencia relevante para el papel. Nuestra oferta de empleo se acompaña de una compensación adicional relacionada con nuestro paquete completo de recompensas totales, que incluye beneficios (medicina, odontológica, visión, vida, accidental y seguro por discapacidad), 401K con ajuste del empleador y comisiones y bonos de rendimiento, cuando corresponda. Los empleados en tiempo completo también reciben días de enfermedad pagados y vacaciones corporativas. Rango de salario: $ 21 por hora a $ 25 por hora Esta descripción de trabajo no debe considerarse todo-inclusiva. Es sólo una guía de las funciones esperadas. El empleado entiende que la descripción del trabajo es ni completa ni permanente y puede ser modificada en cualquier momento. A petición de su supervisor, a un empleado se le puede pedir que realice tareas adicionales o asuma responsabilidades adicionales sin previo aviso..