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Meet with clients to install, remove or perform maintenance on the electronic monitoring technologies and provide customer service duties to clients and the agencies served.

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Schedules orientation and installation appointments for all new referrals and maintenance appointments.

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Manages daily communication and equipment alerts and maintenance items.

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Maintains cleanliness of inactive equipment.

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Creates individual customer accounts and tracks participant as well as taking payments for services provided.

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Delivers participant completion, non-compliance and payment reports to the appropriate supervising agencies.

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Other duties as assigned.## Qualificationso

1 year of proven customer service experience.

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Strong verbal and written communication skills and excellent interpersonal skills.

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Basic computer skills required (Microsoft Office Suite and G Suite, typing, web browsing, etc.).

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Clean background and able to pass a drug screening

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Bend, stoop, lift objects up to 15lbs, and maintain mobility necessary to perform minimum job functions associated with position.KNOWLEDGE, SKILLS, ABILITIES:

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Perform data entry

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Proficient with Microsoft Office Suite and G Suite.

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Effective verbal and written communication skills required.

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