County of Mecklenburg, NC
County of Mecklenburg, NC is hiring: Library Associate - Children's Services in
County of Mecklenburg, NC, Charlotte, NC, US, 28245
LibraryAssociate - Children's Services
Charlotte Mecklenburg Library - South Boulevard Library
"Followyour calling, Find your career"
Please applyby 9/25/2025
Hiring Range: $20.00 - $25.00
This is a non-exempt (hourly) position. Pay rates are based on education, skill,experience level and internal equity. Internal equity considerations include anassessment of the applicant's salary history and qualifications in comparisonto the market rate and requirements for the job.
Schedule: Full Time40 hours per week, Benefit Eligible
M-F 8:00am - 5:00pm
Worksone evening per week 11:00a - 8:00pm
Rotatingweekends
Location: SouthBoulevard Library, 4429 South Blvd., Charlotte, NC 28209
The South BoulevardLibrary is located on South Boulevard, just 0.60 miles from the Lynx Blue LineScaleybark Station. Originally opened in 1985 as the Scaleybark Library, thislocation is a 18,850-square foot building and a convenient location for the manycustomers in this growing area along South Boulevard. The new branch includesnew, reimagined spaces for both children and teens, public computers,children's computers, a large community room, a programming room, a quietreading room, a calming room, five group study rooms, a computer lab and alaptop bar for customers who want to bring their own devices, and manycollaborative spaces. The South Boulevard Library has one of the largestSpanish and bilingual (Spanish/English) collections to serve its large Spanish-speakingcommunity, and a growing Hindi collection.
The Library Associate works within the branch team to create a welcomingand engaging environment for youth services. This position leadsage-appropriate programs for babies, toddlers, preschool, school age andpreteens. The Library Associate represents the library in the community andfacilitates outreach to various area partners. This position participates insystemwide teams and works collaboratively with staff in Children's Services tobring innovative and relevant programming to the community. Demonstratedsuccess in building and sustaining collaborative partnerships with both thelibrary community and external organizations, fostering positive and lastingrelationships with patrons and community stakeholders. Supervisory skills arehighly desirable. The incumbent will also be responsible for staffing a busyinformation desk, serving customers of all ages.
South Boulevard Library is committedto providing exemplary service to all customers through technology, computerassistance, research, and readers' advisory from a single service desk. The Library Associate serves as a regularmanager-on-duty. Previousexperience with branch operations, opening/closing a facility and cash handlingprocedures. The Library Associate should have strong technology and computerskills. The ideal candidate is a highly collaborative team player and a strongindividual contributor with the ability to work independently and exercisesound judgment.
Position Summary
Performprofessional and technical library work in one or more specific libraryprograms such as Adult, Teens, Youth, Reference Services, or Library SystemsAdministration. The Library Associate delivers a high level of quality libraryservices ensuring the provision of value-added experiences for all customers.
EssentialFunctions
Programming for children ages 0 - 12
Build and maintain relationships with outreach sites and partnerships
Prepare monthly program reports and statistics
Provide research assistance to customers
Utilize integrated library systems software
Provide service desk coverage
Perform circulation activities such as book drop, shelving, and shelf-reading
Create and deliver programs to age-appropriate audiences
Provide research and computer assistance to customers
Utilize integrated library systems software
Provide service desk coverage
Train and assist customers on various library policies, procedures, and processes
Maintain library's collection of materials including repairs, shelving, and marketing
Assist with volunteer management
Promote and markets library's programs; collaborating with Marketing and Communication to generate flyers and materials pertaining to programs
Create and maintain attractive and appropriate bulletin boards and displays
Minimum Qualifications
Experience:
Minimum of two years of library, retail, computer, or customer serviceexperience
Education:
High School Diploma or equivalent
Education/Experience
Combination of relevant education and relevant experience accepted? Yes
Preferred Qualifications
Bilingual - Spanish communication skills (speaking, listening, reading, and writing)
Experience working with youth 0 - 12 years old
Knowledge, Skills, and Abilities
Knowledge of
Alpha-numeric sorting systems
Various library systems
Telephone etiquette
Skills
Technology adeptness
Excellent interpersonal and customer service skills
Excellent time management skills with attention to detail
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures
Communication: Clearly conveying information to individuals or groups
Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships
Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise
Work Standards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence
Computer Skills
Proficientin various computer applications including Microsoft Office Suite
Work Environment
Works in an officesetting with moderate noise
Thrives in a fast-paced servicedesk environment while effectively managing multiple tasks
Travel to and from outreachlocations
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enable qualifiedindividuals with disabilities to perform the essential functions.
Charlotte Mecklenburg Library - South Boulevard Library
"Followyour calling, Find your career"
Please applyby 9/25/2025
Hiring Range: $20.00 - $25.00
This is a non-exempt (hourly) position. Pay rates are based on education, skill,experience level and internal equity. Internal equity considerations include anassessment of the applicant's salary history and qualifications in comparisonto the market rate and requirements for the job.
Schedule: Full Time40 hours per week, Benefit Eligible
M-F 8:00am - 5:00pm
Worksone evening per week 11:00a - 8:00pm
Rotatingweekends
Location: SouthBoulevard Library, 4429 South Blvd., Charlotte, NC 28209
The South BoulevardLibrary is located on South Boulevard, just 0.60 miles from the Lynx Blue LineScaleybark Station. Originally opened in 1985 as the Scaleybark Library, thislocation is a 18,850-square foot building and a convenient location for the manycustomers in this growing area along South Boulevard. The new branch includesnew, reimagined spaces for both children and teens, public computers,children's computers, a large community room, a programming room, a quietreading room, a calming room, five group study rooms, a computer lab and alaptop bar for customers who want to bring their own devices, and manycollaborative spaces. The South Boulevard Library has one of the largestSpanish and bilingual (Spanish/English) collections to serve its large Spanish-speakingcommunity, and a growing Hindi collection.
The Library Associate works within the branch team to create a welcomingand engaging environment for youth services. This position leadsage-appropriate programs for babies, toddlers, preschool, school age andpreteens. The Library Associate represents the library in the community andfacilitates outreach to various area partners. This position participates insystemwide teams and works collaboratively with staff in Children's Services tobring innovative and relevant programming to the community. Demonstratedsuccess in building and sustaining collaborative partnerships with both thelibrary community and external organizations, fostering positive and lastingrelationships with patrons and community stakeholders. Supervisory skills arehighly desirable. The incumbent will also be responsible for staffing a busyinformation desk, serving customers of all ages.
South Boulevard Library is committedto providing exemplary service to all customers through technology, computerassistance, research, and readers' advisory from a single service desk. The Library Associate serves as a regularmanager-on-duty. Previousexperience with branch operations, opening/closing a facility and cash handlingprocedures. The Library Associate should have strong technology and computerskills. The ideal candidate is a highly collaborative team player and a strongindividual contributor with the ability to work independently and exercisesound judgment.
Position Summary
Performprofessional and technical library work in one or more specific libraryprograms such as Adult, Teens, Youth, Reference Services, or Library SystemsAdministration. The Library Associate delivers a high level of quality libraryservices ensuring the provision of value-added experiences for all customers.
EssentialFunctions
Programming for children ages 0 - 12
Build and maintain relationships with outreach sites and partnerships
Prepare monthly program reports and statistics
Provide research assistance to customers
Utilize integrated library systems software
Provide service desk coverage
Perform circulation activities such as book drop, shelving, and shelf-reading
Create and deliver programs to age-appropriate audiences
Provide research and computer assistance to customers
Utilize integrated library systems software
Provide service desk coverage
Train and assist customers on various library policies, procedures, and processes
Maintain library's collection of materials including repairs, shelving, and marketing
Assist with volunteer management
Promote and markets library's programs; collaborating with Marketing and Communication to generate flyers and materials pertaining to programs
Create and maintain attractive and appropriate bulletin boards and displays
Minimum Qualifications
Experience:
Minimum of two years of library, retail, computer, or customer serviceexperience
Education:
High School Diploma or equivalent
Education/Experience
Combination of relevant education and relevant experience accepted? Yes
Preferred Qualifications
Bilingual - Spanish communication skills (speaking, listening, reading, and writing)
Experience working with youth 0 - 12 years old
Knowledge, Skills, and Abilities
Knowledge of
Alpha-numeric sorting systems
Various library systems
Telephone etiquette
Skills
Technology adeptness
Excellent interpersonal and customer service skills
Excellent time management skills with attention to detail
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures
Communication: Clearly conveying information to individuals or groups
Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships
Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise
Work Standards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence
Computer Skills
Proficientin various computer applications including Microsoft Office Suite
Work Environment
Works in an officesetting with moderate noise
Thrives in a fast-paced servicedesk environment while effectively managing multiple tasks
Travel to and from outreachlocations
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enable qualifiedindividuals with disabilities to perform the essential functions.