Library Associate - Teen Services Job at Mecklenburg County in Charlotte

Overview

Library Associate - Teen Services
Charlotte Mecklenburg Library – Myers Park Branch

“Follow your calling, Find your career”

Please apply by 9/17/25

Hiring Range: $20.00 - $25.00

This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

Location: Myers Park Branch, 1361 Queens Road, Charlotte, NC 28207

Position Summary

Perform professional and technical library work in one or more specific library programs such as Adult, Teens, Youth, Reference Services, or Library Systems Administration. The Library Associate delivers a high level of quality library services ensuring the provision of value-added experiences for all customers.

Essential Functions

• Programming for preteens, teens and emerging adults
• Build and maintain relationships with outreach sites and partnerships
• Manage Teen Volunteers
• Prepare monthly program reports and statistics
• Provide research assistance to customers
• Utilize integrated library systems software
• Provide service desk coverage
• Maintain library’s collection of materials including repairs, shelving, and marketing
• Promote and markets library’s programs; collaborating with Marketing and Communication to generate flyers and materials pertaining to programs
• Design and provide developmentally appropriate programs for ages 9 to 24
• Create and maintain attractive and appropriate bulletin boards and displays

Minimum Qualifications

• Experience: Minimum of two years of library, retail, computer, or customer service experience
• Education: High School Diploma or equivalent
• Education/Experience: Combination of relevant education and relevant experience accepted

Preferred Qualifications

• Bilingual - Spanish communication skills (speaking, listening, reading, and writing)
• Experience working with preteens, teens and/or emerging adults
• Experience delivering programs in the community (e.g., schools, nonprofits, parks, etc.)

Knowledge, Skills, and Abilities

• Knowledge: Alpha-numeric sorting systems; Various library systems; Telephone etiquette; Young adult literature and developmental stages of teenagers
• Skills: Technology adeptness; Excellent interpersonal and customer service skills; Excellent time management skills with attention to detail
• Abilities: Adaptability; Communication; Collaboration; Technical/professional Knowledge and Skills; Work Standards

Computer Skills

Proficient in various computer applications including Microsoft Office Suite

Work Environment

Works in an open office setting with moderate noise. Routinely provides service at outreach locations (e.g., schools, nonprofits, parks, etc.)

Selection

This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. No

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.