County of Mecklenburg, NC
Library Associate - Teen Services
County of Mecklenburg, NC, Charlotte, North Carolina, United States, 28245
Library Associate - Teen Services
Charlotte Mecklenburg Library - MyersPark Branch
"Follow your calling, Find your career"
Please apply by 9/17/25
Hiring Range: $20.00 - $25.00
This is a non-exempt (hourly) position. Pay rates are based on education,skill, experience level and internal equity. Internal equity considerationsinclude an assessment of the applicant's salary history and qualifications incomparison to the market rate and requirements for the job.
The Myers Park Library is located on Queens Road inCharlotte, NC. The Myers Park Library serves a close-knitcommunity in Charlotte's historic Myers Park neighborhood, located near UptownCharlotte and Queens University. As the city's oldest library, it has long beena cherished institution for many customers, some of whom have frequented thebranch since childhood. This location offers specialized, high-level researchassistance-particularly for college students and genealogy enthusiasts.Additionally, the Myers Park Branch is trusted by its customers for daily Readers'Advisory services and personalized technology support.
The Library Associate works within the branchteam to create a welcoming and engaging environment for teens. The LibraryAssociate leads age-appropriate programs for preteens, teens, and emergingadults, and manages the teen volunteer program. This position represents thelibrary in the community and facilitates outreach to various area partners. TheLibrary Associate participates in systemwide teams and works collaborativelywith staff in Teen Services. Demonstrated success in building and sustainingcollaborative partnerships with both the library community and externalorganizations, fostering positive and lasting relationships with patrons andcommunity stakeholders. The incumbent will be responsible for staffing a busyinformation desk, serving customers of all ages, providing exemplary service toall customers through technology, computer assistance, research, and readers'advisory from the information desk. TheLibrary Associate serves as a regular manager-on-duty.
Schedule includes a minimum of two eveningshifts per week and a rotating weekend schedule.
Location: Myers Park Branch 1361 Queens Road Charlotte, NC 28207
Position Summary Perform professional and technical librarywork in one or more specific library programs such as Adult, Teens, Youth,Reference Services, or Library Systems Administration. The Library Associatedelivers a high level of quality library services ensuring the provision ofvalue-added experiences for all customers.
Essential Functions Programming for preteens, teens and emerging adults Build and maintain relationships with outreach sites and partnerships Manage Teen Volunteers Prepare monthly program reports and statistics Provide research assistance to customers Utilize integrated library systems software Provide service desk coverage Maintain library's collection of materials including repairs, shelving, and marketing Promote and markets library's programs; collaborating with Marketing and Communication to generate flyers and materials pertaining to programs Design and provide developmentally appropriate programs for ages 9 to 24 Create and maintain attractive and appropriate bulletin boards and displays
Minimum Qualifications Experience: Minimum of two years of library, retail, computer, or customerservice experience
Education: High School Diploma or equivalent
Education/Experience Combination of relevant education and relevant experience accepted? Yes
Preferred Qualifications Bilingual - Spanish communication skills (speaking, listening, reading, and writing) Experience working with preteens, teens and/or emerging adults Experience delivering programs in the community (e.g., schools, nonprofits, parks, etc.)
Knowledge, Skills, andAbilities Knowledge of Alpha-numeric sorting systems Various library systems Telephone etiquette Young adult literature and developmental stages of teenagers
Skills Technology adeptness Excellent interpersonal and customer service skills Excellent time management skills with attention to detail
Abilities Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures Communication: Clearly conveying information to individuals or groups Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise Work Standards: Setting highstandards of performance for self; assuming responsibility and accountabilityfor successfully completing assignments or tasks; self-imposing standards ofexcellence
Computer Skills Proficient in various computer applicationsincluding Microsoft Office Suite
Work Environment Works in an open office setting with moderate noise Routinely provides service at outreach locations (e.g.,schools, nonprofits, parks, etc.)
Selection This classification has been identified as having arole in the development of ADA compliant technologies and for which theincumbent agrees to follow County policies to the best of their abilities inorder to meet these obligations. No
Reasonable Accommodations Statement To accomplish this job successfully, an individualmust be able to perform, with or without reasonable accommodation, eachessential function satisfactorily. Reasonable accommodations may be made tohelp enable qualified individuals with disabilities to perform the essentialfunctions.
Disclaimer Statement This is not intended to be an all-inclusive list ofjob-related responsibilities, duties, skills, requirements or workingconditions. Other duties may be assigned based on business need and thesupervisor's request. Mecklenburg County reserves the right to revise the jobdescription at any time. Designated positions may be required to assist inemergency and/or disaster situations.
"Follow your calling, Find your career"
Please apply by 9/17/25
Hiring Range: $20.00 - $25.00
This is a non-exempt (hourly) position. Pay rates are based on education,skill, experience level and internal equity. Internal equity considerationsinclude an assessment of the applicant's salary history and qualifications incomparison to the market rate and requirements for the job.
The Myers Park Library is located on Queens Road inCharlotte, NC. The Myers Park Library serves a close-knitcommunity in Charlotte's historic Myers Park neighborhood, located near UptownCharlotte and Queens University. As the city's oldest library, it has long beena cherished institution for many customers, some of whom have frequented thebranch since childhood. This location offers specialized, high-level researchassistance-particularly for college students and genealogy enthusiasts.Additionally, the Myers Park Branch is trusted by its customers for daily Readers'Advisory services and personalized technology support.
The Library Associate works within the branchteam to create a welcoming and engaging environment for teens. The LibraryAssociate leads age-appropriate programs for preteens, teens, and emergingadults, and manages the teen volunteer program. This position represents thelibrary in the community and facilitates outreach to various area partners. TheLibrary Associate participates in systemwide teams and works collaborativelywith staff in Teen Services. Demonstrated success in building and sustainingcollaborative partnerships with both the library community and externalorganizations, fostering positive and lasting relationships with patrons andcommunity stakeholders. The incumbent will be responsible for staffing a busyinformation desk, serving customers of all ages, providing exemplary service toall customers through technology, computer assistance, research, and readers'advisory from the information desk. TheLibrary Associate serves as a regular manager-on-duty.
Schedule includes a minimum of two eveningshifts per week and a rotating weekend schedule.
Location: Myers Park Branch 1361 Queens Road Charlotte, NC 28207
Position Summary Perform professional and technical librarywork in one or more specific library programs such as Adult, Teens, Youth,Reference Services, or Library Systems Administration. The Library Associatedelivers a high level of quality library services ensuring the provision ofvalue-added experiences for all customers.
Essential Functions Programming for preteens, teens and emerging adults Build and maintain relationships with outreach sites and partnerships Manage Teen Volunteers Prepare monthly program reports and statistics Provide research assistance to customers Utilize integrated library systems software Provide service desk coverage Maintain library's collection of materials including repairs, shelving, and marketing Promote and markets library's programs; collaborating with Marketing and Communication to generate flyers and materials pertaining to programs Design and provide developmentally appropriate programs for ages 9 to 24 Create and maintain attractive and appropriate bulletin boards and displays
Minimum Qualifications Experience: Minimum of two years of library, retail, computer, or customerservice experience
Education: High School Diploma or equivalent
Education/Experience Combination of relevant education and relevant experience accepted? Yes
Preferred Qualifications Bilingual - Spanish communication skills (speaking, listening, reading, and writing) Experience working with preteens, teens and/or emerging adults Experience delivering programs in the community (e.g., schools, nonprofits, parks, etc.)
Knowledge, Skills, andAbilities Knowledge of Alpha-numeric sorting systems Various library systems Telephone etiquette Young adult literature and developmental stages of teenagers
Skills Technology adeptness Excellent interpersonal and customer service skills Excellent time management skills with attention to detail
Abilities Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures Communication: Clearly conveying information to individuals or groups Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise Work Standards: Setting highstandards of performance for self; assuming responsibility and accountabilityfor successfully completing assignments or tasks; self-imposing standards ofexcellence
Computer Skills Proficient in various computer applicationsincluding Microsoft Office Suite
Work Environment Works in an open office setting with moderate noise Routinely provides service at outreach locations (e.g.,schools, nonprofits, parks, etc.)
Selection This classification has been identified as having arole in the development of ADA compliant technologies and for which theincumbent agrees to follow County policies to the best of their abilities inorder to meet these obligations. No
Reasonable Accommodations Statement To accomplish this job successfully, an individualmust be able to perform, with or without reasonable accommodation, eachessential function satisfactorily. Reasonable accommodations may be made tohelp enable qualified individuals with disabilities to perform the essentialfunctions.
Disclaimer Statement This is not intended to be an all-inclusive list ofjob-related responsibilities, duties, skills, requirements or workingconditions. Other duties may be assigned based on business need and thesupervisor's request. Mecklenburg County reserves the right to revise the jobdescription at any time. Designated positions may be required to assist inemergency and/or disaster situations.