Position Summary
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing recognition; communicating effectively to promote a belonging mindset; recruiting and developing qualified associates to meet staffing needs and support company growth. Coordinates and oversees job-related activities by developing relationships with stakeholders; supporting plans and initiatives; identifying goals; building accountability; addressing improvement opportunities; and demonstrating adaptability and continuous learning. Leads and develops teams through teaching, training, active listening, store tours, feedback, and collaboration across all levels. Ensures exceptional customer service by following the OBW service model, supporting customer initiatives, resolving issues, and leading process improvements. Ensures compliance with policies, supports company values, and guides the team in applying these principles. Drives store financial performance by reviewing P&L, managing budgets, monitoring merchandise presentation, inventory, and operations, and developing action plans to meet sales and profit goals. Embraces diversity, fosters a culture of belonging, builds strong relationships, and acts with integrity. Prioritizes customer satisfaction, makes data-driven decisions, and supports continuous improvement through technology and skill development. Offers competitive pay, performance bonuses, benefits including health, 401(k), stock purchase, paid time off, and other perks. Additional benefits include education programs like Live Better U, which covers tuition and fees for various levels of education. The annual salary range for this position is $65,000.00 to $80,000.00, with potential bonuses and additional compensation based on location and external factors.
Minimum Qualifications
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; or Certificate of Completion in People and Business Leadership through the same programs. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Primary Location
3435 Centerville Hwy, Snellville, GA 30039-6117, United States of America
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