Position Summary
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing recognition; communicating effectively; promoting a belonging mindset; recruiting and developing qualified associates to meet staffing needs and support company growth. Coordinates and oversees job-related activities by developing relationships with stakeholders; supporting plans to meet customer and business needs; identifying goals; building accountability; addressing improvement opportunities; and demonstrating adaptability and continuous learning. Leads and develops teams by teaching, training, and listening; touring stores and providing feedback; collaborating on store operations, technology, merchandising, and initiatives; leading change efforts; providing guidance; and communicating objectives effectively. Ensures exceptional customer service by following the OBW service model; supporting customer service initiatives; resolving issues; developing action plans; and leading process improvements. Ensures compliance with policies, supports company values, and promotes ethics and integrity through implementation and guidance. Drives financial performance by reviewing P&L statements, managing budgets, controlling expenses, monitoring merchandise presentation, inventory, and operations; and developing strategies to meet sales and profit goals. Embraces diversity, fosters a culture of belonging, and builds strong relationships. Acts with integrity by upholding high standards, being honest and transparent, and supporting Walmart’s culture. Focuses on customer satisfaction, making informed decisions, and balancing priorities. Strives for excellence by fostering curiosity, supporting innovation, and leading change.
Walmart offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, life insurance, PTO, parental leave, disability benefits, discounts, military leave, adoption and surrogacy reimbursement, and more. PTO is provided based on job classification and tenure, meeting legal requirements.
For more information about PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program covering high school to bachelor’s degrees, including English Learning and certificates, with tuition, books, and fees paid by Walmart. Eligibility varies by job and tenure, and benefits are subject to change.
Minimum Qualifications
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must complete all required trainings and assessments, such as Academy and Open Door trainings.
Preferred Qualifications
Optional qualifications include a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, a Certificate of Completion in People and Business Leadership, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.
Primary Location
1331 Hwy 51, Ponchatoula, LA 70454-0000, United States of America
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