Asset Living
COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range: $70000 per year to $75000 per year
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. In Summary: The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager . As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management . En Español: COMPANY OVERVIEW Asset Living es una empresa de gestión externa y un socio comprobado en el fomento de comunidades prósperas a nivel nacional. Fundada en 1986, Asset living tiene décadas de experiencia ofreciendo valor excepcional a nuestros socios. Desde sus inicios, nuestra innegable pasión ha impulsado nuestro crecimiento orgánico desde una pequeña firma de administración de propiedades hasta convertirse en uno de los aliados más confiables del sector inmobiliario. En la cartera cada vez mayor de Asset Life se incluye una multitud de propiedas que abarcan las familias multifamiliares, alquileres unifamiliares, viviendas asequibles, divisiones de vivienda para adultos activos y estudiantes. Reconocido como uno de los mejores y más brillantes lugares para trabajar en la nación y clasificado entre los 50 principales profesionales del NMHC, únete a Asset Living por su reputación como el socio más confiable en bienes raíces, cultura laboral y oportunidades de crecimiento. Asset Life es miembro del Instituto de Gestión Inmobiliaria (IREM) y está reconocida como una organización de gestión acreditada (AMO). Juntos lideramos el camino y juntos alcanzamos excelencia en todo lo que hacemos. Únete a un lugar de trabajo donde el éxito es un viaje colectivo y el liderazgo es una responsabilidad compartida. COMMUNITY MANAGER El gerente comunitario se encarga de supervisar todas las operaciones de una comunidad de viviendas bajo la supervisión del Gerente Regional. Como gestor comunitario, usted administrará todas las fases de la guía del conjunto, incluidas directrices de mantenimiento, alquiler, administración de riesgos financieros y procedimientos de cumplimiento. Completar los horarios y asignaciones semanales / diarias del personal de oficina y mantenimiento Tratar eficazmente y consistentemente con problemas de rendimiento; documentar adecuadamente, comunicarse con el supervisor directo y las RH, y terminar apropiadamente cuando sea necesario. Promover la armonía y calidad del desempeño laboral del personal a través del apoyo y un liderazgo efectivo Asegurar el cumplimiento y la coherencia del personal con las políticas y procedimientos financieros de la empresa Gestión Financiera Lograr el mayor ingreso operativo neto posible mediante la implementación de controles efectivos de costos e ingresos & mejoramiento del arrendamiento; identificar tendencias y recomendar estrategias y ajustes Desarrollar presupuestos/previsiónes operativos anuales Monitorear la recepción y reconciliación oportuna de depósitos, cobros de alquiler y cargos para garantizar que se envíen en tiempo. Monitorizar la recibo oportuno, conciliación y codificación de todas las facturas de proveedores Garantir que el cierre de propiedades se completa y los informes de propiedad son obtenidos Tratar las quejas, inquietudes y solicitudes de los residentes para garantizar la satisfacción del residente Desarrollar e implementar programas de retención de residentes (es decir, funciones de residencia, promociones especiales, boletín mensual, etc.) Mostrar eficazmente, alquilar y moverse en futuros residentes Gestión administrativa y mantenimiento Asegurar que todos los informes administrativos y de arrendamiento sean exactos, completos y presentados a tiempo Dirigirá el equipo de emergencia para la propiedad; asegurará una respuesta adecuada y manejo de todas las emergencias inmobiliarias con personal, residentes, edificios, etc., dentro de las pautas de la empresa para minimizar la responsabilidad. Administrar un excelente servicio al cliente y monitorear la respuesta a las peticiones de servicio de cuatro servicios de mantenimiento. Mantener la apariencia del personal de propiedad y asegurar que se noten y completen las reparaciones sobre una base oportuna (esto requiere inspecciones y tours de propiedades). El empleado debe tener conocimientos básicos de las leyes sobre vivienda justa y los requisitos de la OSHA. Requisitos físicos Al desempeñar sus funciones, se requiere que el empleado comunique regularmente con otros para intercambiar información, repetir movimientos que pueden incluir muñecas, manos y/o dedos, evaluar la precisión, limpieza y minuciosidad del trabajo asignado, y ser capaz de trabajar horas extras, fines de semana y noches (emergencias). Licencia/equipamiento Debe tener un transporte confiable debido al requisito de emergencia en la llamada. En Asset Living, una variedad de factores se consideran para tomar decisiones sobre compensación, incluyendo pero no limitado a: conjunto de habilidades, antecedentes y capacitaciones, certificaciones, etc. Al seleccionar el mejor candidato para contratar un puesto, la oferta que extendemos depende de los hechos asociados con cada individuo específico s experiencia relevante para el papel.
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.
Essential Duties & Responsibilities
- Personnel Management
- Regular/daily onsite attendance is required
- Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
- Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
- Complete weekly/daily office & maintenance staff schedules and assignments
- Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.
- Promote harmony and quality job performance of staff through support and effective leadership
- Ensure staff compliance and consistency with Company policies and procedures
- Financial Management
- Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
- Develop yearly operating budgets/forecasts
- Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.
- Monitor the timely receipt, reconciliation, and coding of all vendor invoices
- Ensure property closeout is completed on time and ownership financial reports are accurate
- Strategic Leasing Management
- Develop yearly marketing plan and utilize marketing strategies & systems
- Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction
- Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
- Effectively show, lease, and move in prospective residents
- Administrative & Maintenance Management
- Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
- Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
- Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
- Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)
- Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed)
- High School Diploma or Equivalent; Bachelor’s degree preferred or four year’s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
- Ability to understand and perform all on-site software functions; basic computer skills required.
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
- While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).
- The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another
- The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.
- Must have reliable transportation due to the emergency on-call requirement.
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.
Salary Range: $70000 per year to $75000 per year
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. In Summary: The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager . As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management . En Español: COMPANY OVERVIEW Asset Living es una empresa de gestión externa y un socio comprobado en el fomento de comunidades prósperas a nivel nacional. Fundada en 1986, Asset living tiene décadas de experiencia ofreciendo valor excepcional a nuestros socios. Desde sus inicios, nuestra innegable pasión ha impulsado nuestro crecimiento orgánico desde una pequeña firma de administración de propiedades hasta convertirse en uno de los aliados más confiables del sector inmobiliario. En la cartera cada vez mayor de Asset Life se incluye una multitud de propiedas que abarcan las familias multifamiliares, alquileres unifamiliares, viviendas asequibles, divisiones de vivienda para adultos activos y estudiantes. Reconocido como uno de los mejores y más brillantes lugares para trabajar en la nación y clasificado entre los 50 principales profesionales del NMHC, únete a Asset Living por su reputación como el socio más confiable en bienes raíces, cultura laboral y oportunidades de crecimiento. Asset Life es miembro del Instituto de Gestión Inmobiliaria (IREM) y está reconocida como una organización de gestión acreditada (AMO). Juntos lideramos el camino y juntos alcanzamos excelencia en todo lo que hacemos. Únete a un lugar de trabajo donde el éxito es un viaje colectivo y el liderazgo es una responsabilidad compartida. COMMUNITY MANAGER El gerente comunitario se encarga de supervisar todas las operaciones de una comunidad de viviendas bajo la supervisión del Gerente Regional. Como gestor comunitario, usted administrará todas las fases de la guía del conjunto, incluidas directrices de mantenimiento, alquiler, administración de riesgos financieros y procedimientos de cumplimiento. Completar los horarios y asignaciones semanales / diarias del personal de oficina y mantenimiento Tratar eficazmente y consistentemente con problemas de rendimiento; documentar adecuadamente, comunicarse con el supervisor directo y las RH, y terminar apropiadamente cuando sea necesario. Promover la armonía y calidad del desempeño laboral del personal a través del apoyo y un liderazgo efectivo Asegurar el cumplimiento y la coherencia del personal con las políticas y procedimientos financieros de la empresa Gestión Financiera Lograr el mayor ingreso operativo neto posible mediante la implementación de controles efectivos de costos e ingresos & mejoramiento del arrendamiento; identificar tendencias y recomendar estrategias y ajustes Desarrollar presupuestos/previsiónes operativos anuales Monitorear la recepción y reconciliación oportuna de depósitos, cobros de alquiler y cargos para garantizar que se envíen en tiempo. Monitorizar la recibo oportuno, conciliación y codificación de todas las facturas de proveedores Garantir que el cierre de propiedades se completa y los informes de propiedad son obtenidos Tratar las quejas, inquietudes y solicitudes de los residentes para garantizar la satisfacción del residente Desarrollar e implementar programas de retención de residentes (es decir, funciones de residencia, promociones especiales, boletín mensual, etc.) Mostrar eficazmente, alquilar y moverse en futuros residentes Gestión administrativa y mantenimiento Asegurar que todos los informes administrativos y de arrendamiento sean exactos, completos y presentados a tiempo Dirigirá el equipo de emergencia para la propiedad; asegurará una respuesta adecuada y manejo de todas las emergencias inmobiliarias con personal, residentes, edificios, etc., dentro de las pautas de la empresa para minimizar la responsabilidad. Administrar un excelente servicio al cliente y monitorear la respuesta a las peticiones de servicio de cuatro servicios de mantenimiento. Mantener la apariencia del personal de propiedad y asegurar que se noten y completen las reparaciones sobre una base oportuna (esto requiere inspecciones y tours de propiedades). El empleado debe tener conocimientos básicos de las leyes sobre vivienda justa y los requisitos de la OSHA. Requisitos físicos Al desempeñar sus funciones, se requiere que el empleado comunique regularmente con otros para intercambiar información, repetir movimientos que pueden incluir muñecas, manos y/o dedos, evaluar la precisión, limpieza y minuciosidad del trabajo asignado, y ser capaz de trabajar horas extras, fines de semana y noches (emergencias). Licencia/equipamiento Debe tener un transporte confiable debido al requisito de emergencia en la llamada. En Asset Living, una variedad de factores se consideran para tomar decisiones sobre compensación, incluyendo pero no limitado a: conjunto de habilidades, antecedentes y capacitaciones, certificaciones, etc. Al seleccionar el mejor candidato para contratar un puesto, la oferta que extendemos depende de los hechos asociados con cada individuo específico s experiencia relevante para el papel.