Walmart is hiring: (USA) Fashion Coach/Ops Mgr Trainee- Store 1185 Austin, TX in

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

What you'll do

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs. Ensures customer needs, complaints, and issues are successfully resolved, develops action plans to address deficiencies, and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the store by reviewing PL statements, managing budgets, forecasting, controlling expenses, and monitoring inventory flow and operational processes. Develops and implements plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and recognizing contributions. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates activities by building relationships with stakeholders, supporting plans to meet customer and business needs, and promoting accountability and continuous learning.

Ensures compliance with policies and supports the company's mission, values, and ethics. Implements related action plans and promotes a culture of belonging, integrity, and service.

Supports employee development and engagement initiatives, including Walmart's Live Better U education program, and ensures associates attend and complete required trainings.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable. Additional compensation includes performance bonuses, regional pay, and other benefits.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. Additional requirements include successful completion of all job-related trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1030 Norwood Park Blvd, Austin, TX 78753-6600, United States of America

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