Mecklenburg County Government is hiring: Library Assistant in Charlotte

Library Assistant – West Boulevard
Charlotte Mecklenburg Library

“Follow your calling, Find your career”

Please apply by 9/4/2025.

Pay rate: $20.00 - $25.68

Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving a community of approximately one million citizens across Charlotte and surrounding towns in Mecklenburg County. Our library system promotes reading, learning, and community connection through 20 locations, online services, and outreach programs.

Position Summary

The full-time Library Assistant provides high-quality library services, supporting routine tasks and enhancing customer experiences at the West Boulevard Branch Library located at 2157 West Blvd, Charlotte, NC 28208.

Schedule

Full-time, benefit-eligible, 40 hours/week, including Mondays, Tuesdays 8:00am – 5:00pm; Wednesdays 9:00am – 6:00pm; Thursdays 11:00am – 8:00pm; Fridays and Saturdays (alternate weekly) 8:00am – 5:00pm.

Essential Functions

• Promote library collections and services
• Perform circulation activities
• Provide service desk coverage
• Manage materials transfer and shelving duties
• Assist customers with research and library systems
• Collaborate on programming and outreach
• Assist with volunteer management

Minimum Qualifications

• Minimum one year of customer service experience, including library or retail
• High school diploma or equivalent

Relevant education and experience may be combined.

Preferred Qualifications

• Knowledge of integrated library systems (e.g., Polaris)
• Bilingual skills

Skills, Knowledge, and Abilities

• Knowledge of alpha-numeric sorting, inventory management, and library systems
• Excellent interpersonal, customer service, and time management skills
• Adaptability, effective communication, and collaboration skills

Computer Skills

Proficient in Microsoft Office, Google Workspace, email, and design software like Canva.

Work Environment

Shared office setting with moderate/high noise; some nights and weekends required.

Additional Information

This role involves ADA compliance responsibilities and may include emergency/disaster duties. Reasonable accommodations are available for qualified individuals with disabilities. Mecklenburg County reserves the right to revise job responsibilities as needed.