Community Manager Job at Asset Living in Gainesville

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe \"Together We Lead, Together We Succeed.\" We empower each other to lead by example, collaborate, and evolve—believing that we can continually improve as individuals and as an organization. When you join Asset Living, you become part of a team that thrives on unity, unique talents, and a culture of winning. Asset Living is recognized as one of the nation's Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Position

Community Manager — The Community Manager is responsible for overseeing the operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial administration, and risk management. As on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies, safety and fair housing guidelines, and liability considerations.

Responsibilities

• Personnel Management: Regular/daily onsite attendance is required; use consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff; ensure staff training, coaching, and guidance in compliance with Asset training benchmarks; complete weekly/daily staff schedules and assignments; address performance problems with documentation, and escalate to supervisor/HR as needed; promote harmony and quality job performance; ensure policy compliance.


• Financial Management: Achieve NOI through cost control and revenue & leasing improvement; develop yearly operating budgets/forecasts; monitor deposits, rent collections, and charges with timely processing; monitor vendor invoices; ensure timely property closeout and accurate financial reports.


• Strategic Leasing Management: Develop yearly marketing plan and utilize marketing strategies and systems; ensure effective leasing techniques, accurate documentation, and up-to-date reporting; handle resident complaints and requests to maintain satisfaction; develop and implement resident retention programs; show, lease, and move-in prospective residents.


• Administrative & Maintenance Management: Ensure administrative and leasing reporting is accurate and timely; lead emergency team and manage property emergencies within guidelines to minimize liability; manage customer service and maintenance staff responsiveness; maintain property appearance and coordinate timely repairs; plan resource utilization; supervise maintenance/construction activities to ensure quality and expediency.

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry, or one to two years related experience and/or training; or equivalent combination of education and experience.


• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.


• Ability to understand and perform all on-site software functions; basic computer skills required.


• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly communicate with others to exchange information; may require repetitive motions; ability to work overtime, weekends, and night hours (emergencies).


• Be stationary for extended periods; may need to stand or sit, and move between worksites.


• Occasionally ascend/descend ladders and stairs; operate in various environments; lift and move items up to 25 lbs; operate vehicles; work in extreme temperatures and outdoor conditions; work in small enclosed spaces as needed.

License

• Must have reliable transportation due to emergency on-call requirement.

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