Assistant Community Manager Job at Asset Living in San Diego

Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds. We emphasize teamwork, leadership, and opportunity for growth. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is an Accredited Management Organization (AMO) member with IREM.

Role summary

Assistant Community Manager — The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the day-to-day operations and financial functions of the housing community. You will assist in delinquency and rent collection, manage operations in the absence of the Community Manager, and supervise property staff to ensure compliance with company policies, safety, fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

• Financial Management
  • Post payments and income from applicants, current residents, and non-current residents accurately and timely.
  • Process and reconcile daily accounts receivable; monitor bad debt and prepare late notices, contact residents/guarantors, and file evictions as needed.
  • Help the property meet budgeted revenues, expenses, and Net Operating Income.
  • Post charges to resident and non-current resident accounts, including bill back of utilities where applicable.
  • Conduct end-of-month closing procedures and reporting; maintain organized records and audit resident files.
  • Walk units, post move-out charges, statements, and security deposit refunds.
• Personnel Management
  • Regular/daily onsite attendance is required.
  • Screen, hire, train, coach, and develop onsite staff; ensure effectiveness through ongoing training and guidance in compliance with Asset benchmarks.
  • Promote harmony and high performance through leadership; ensure policy compliance and consistency.
  • Support leasing management and ensure effective leasing techniques, follow-up, documentation, and reporting.
  • Implement marketing strategies from the annual marketing plan; address resident complaints and requests to maintain satisfaction; develop retention programs.
  • Demonstrate and lease units to prospective residents and oversee move-ins.
• Administrative Management
  • Provide excellent customer service and monitor maintenance service request turnaround.
  • Maintain property appearance; supervise inspections and timely repairs.
  • Assist with supervision of business operations related to property management; utilize resources, obtain bids, and manage vendor relations.

Education/Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or two years in housing industry; or 1–2 years related experience or equivalent combination.
• Ability to perform onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to remain in a stationary position or move about the property; may involve standing, walking, and repetitive motions.
• Occasionally required to ascend/descend ladders, stairs, and move objects up to 25 lbs; work in various environments and conditions; may require overtime hours.

Compensation

Salary Range: $0 per hour to $0 per hour

At Asset Living, compensation decisions consider factors such as skill set, background, certifications, and experience. Offers include a comprehensive total rewards package with benefits (medical, dental, vision, life, disability), 401(k) with employer matching, and potential bonuses. Full-time employees receive paid sick days and company holidays.

This job description should not be considered all-inclusive. It is a guide of duties and may be modified at any time. Additional duties or responsibilities may be assigned as needed.