Asset Living is hiring: Assistant Community Manager in Beaumont

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe in leadership, collaboration, and growth for every voice to be heard and every idea to be valued.

ASSISTANT COMMUNITY MANAGER

Responsibilities

The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. You will play a vital role in delinquency and collection of rent to optimize the property's cash flow and financial position. You will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration, and risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Financial Management

• Post payments and income received from applicants, current residents, and non-current residents accurately and timely.
• Process and reconcile daily accounts receivable.
• Monitor and follow up on bad debt, including late notices, resident and guarantor contact, and filing evictions.
• Assist the property in meeting budgeted revenues, expenses, and Net Operating Income.
• Post charges to resident and non-current resident accounts; include bill backs of utilities where applicable.
• Perform end-of-month closing procedures and reporting.
• Maintain accurate records; audit resident files for accuracy.
• Inspect units and post move-out charges, statements, and security deposit refunds.

Personnel Management

• Regular/daily onsite attendance is required.
• Screen, hire, train, coach, and develop onsite staff using consistent techniques and company directives.
• Ensure staff effectiveness through ongoing training, coaching, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance through leadership.
• Ensure staff compliance with Company policies and procedures.
• Strategic leasing management and effective leasing techniques to achieve closures; maintain accurate reporting systems.
• Implement marketing strategies and systems from the annual marketing plan.
• Address resident complaints, concerns, and requests to ensure satisfaction.
• Develop and implement resident retention programs (e.g., functions, promotions, monthly newsletter).
• Show, lease, and move in prospective residents.

Administrative Management

• Provide excellent customer service and monitor maintenance service request turnaround and responsiveness.
• Maintain property appearance and ensure timely repairs; conduct regular property inspections.
• Assist with supervision of business functions related to operations.
• Plan and utilize property resources, equipment, and supplies economically (e.g., obtain bids, manage vendors, ensure service quality).

Education/Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or two years of housing industry experience; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to perform onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to remain in a stationary position, communicate with others, and perform repetitive motions; may require lifting up to 25 lbs and working in various environments and hours, including emergencies.

Salary Range: $15 per hour to $17 per hour

This job description is a guide and may be modified at any time. The offer will reflect the candidate’s relevant experience and total rewards package, including benefits, 401K, and potential bonuses. Full-time employees receive paid sick days and holidays.