Assistant Community Manager Job at Asset Living in Lincoln

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country spanning the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help drive innovation and results for our clients and communities across the US. We empower each other to lead by example, collaborate, and evolve. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a culture of winning. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and ranks in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

ASSISTANT COMMUNITY MANAGER

The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. You will play a vital role in delinquency and rent collection to optimize the property's cash flow and financial position. You will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration and risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company’s policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Financial Management
• Postings and income processing for all applicants, current residents, and non-current residents accurately and timely
• Process and reconcile daily accounts receivable
• Monitor and follow up on bad debt, including late notices, resident and guarantor contact, and evictions
• Aim to meet budgeted revenues, expenses, and Net Operating Income
• Post charges to resident accounts and bill back utilities where applicable
• Perform end-of-month closing procedures and reporting
• Maintain accurate records and audit resident files for accuracy
• Walk units, post move-out charges, statements, and security deposit refunds

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop onsite staff per company directives
• Ensure staff effectiveness through ongoing training and guidance in compliance with Asset training benchmarks
• Promote harmony and quality job performance; ensure compliance with company policies
• Strategic leasing management; ensure effective leasing techniques and up-to-date reporting
• Implement marketing strategies and systems per the annual marketing plan
• Address resident concerns to ensure satisfaction and develop retention programs
• Show, lease, and move-in prospective residents

• Administrative Management
• Maintain excellent customer service and responsive maintenance service requests
• Maintain property appearance and ensure timely repairs; conduct regular inspections
• Assist supervision of business functions related to operations
• Plan and utilize property resources, equipment, and supplies economically (bids, pricing, vendor management)

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in housing, or one to two years related experience and/or training, or equivalent combination
• Ability to understand and perform onsite software functions; basic computer skills
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly required to remain stationary or move about; communicate with others; may require lifting up to 25 lbs; work in various environments
• Occasionally required to ascend/descend ladders or stairs; operate machinery or vehicles; work overtime, weekends, or night hours as needed

At Asset Living, compensation decisions consider factors such as skill set, background, certifications, and relevant experience. The total rewards package includes benefits (medical, dental, vision, life, disability), 401K with employer matching, commissions and performance bonuses where applicable. Full-time employees receive paid sick days and company holidays.

Salary Range: $19 per hour to $21 per hour

This job description is not all-inclusive and may be modified at any time. Additional duties may be assigned as needed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales