Community Manager Job at Asset Living in Oklahoma City

Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to partners. Asset Living's portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team and a culture of collaboration and opportunity.

Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies, safety and fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office & maintenance staff schedules and assignments
• Address performance issues, document appropriately, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance through leadership
• Ensure staff compliance with Company policies and procedures

• Financial Management
• Aim to maximize net operating income through cost controls and revenue/leasing improvements; identify trends and recommend actions
• Develop yearly operating budgets/forecasts
• Monitor deposits, rent collections, and charges for timely submission
• Monitor vendor invoices for timely processing
• Ensure property closeout and accurate ownership financial reports

• Strategic Leasing Management
• Develop yearly marketing plan and utilize marketing strategies
• Ensure leasing techniques are effective in obtaining closures, follow-up, leases, and reporting
• Address resident complaints and requests to ensure satisfaction
• Develop and implement resident retention programs
• Show, lease, and move-in prospective residents

• Administrative & Maintenance Management
• Ensure reporting is accurate and submitted on time
• Lead emergency team for property; respond to emergencies per guidelines to minimize liability
• Maintain property appearance; regular inspections and tours
• Plan and utilize property resources, obtain bids, and manage contractors
• Direct maintenance, construction, and rehabilitation to ensure quality and timeliness

Education/experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ housing industry experience; or equivalent combination
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to perform on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly communicate with others; may require overtime, weekends, and night hours (emergencies)
• Remain in a stationary position or move about to accomplish tasks; may be in various environments
• Occasionally ascend/descend ladders, stairs, and move objects up to 25 lbs.; operate machinery or power tools; work in various temperatures and outside conditions

License/equipment

• Must have reliable transportation due to on-call requirements

Salary Range: $60,000 per year

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales

This job description is a guide of expected duties and may be modified at any time. It is not all-inclusive.